Getting Started
GW Information Technology (GW IT) provides technology services and support to students, faculty and staff. Whether you are just joining GW as a freshman, staff or faculty member; returning as an upperclassman, or attending classes virtually, GW IT has created a space where you can get your technology-related information in one place.
If you are a new student living on-campus, review the New Student Guide for information how to get started prior to coming to campus and beginning classes.
If you are a guest of the University, visit the Guest Access webpage for guest related resources.
Self Help Resources
Knowledge Base: Find popular how to's and other self help guides, including a New to GW section.
GW Status: Stay up-to-date on planned maintenance and unplanned issues with GW systems.
Classroom Status: Sign up for notifications about planned maintenance or issues in your classrooms.
Connecting Your Devices
Connecting to the GW Network: GWireless is a secure wireless network that uses an authentication method that works with a variety of computers. GWired provides students living in the residence hall system with a high-speed wired network connection.
Virtual Private Network (VPN): GW's VPN allows remote access to many university systems and resources that are otherwise protected from off-campus access through a "virtual" encrypted channel from your remote location back to GW's network.
GW Network users agree to adhere to the GW Acceptable Use for Computing Systems and Services Policy. Violation of the may result in judicial action and possible loss of your connection.
Living on Campus
Connect your Streaming or Gaming Device: GWConnect allows students living on-campus to register their Apple TV, Playstation 4s, Roku media players, Amazon Fire Sticks, Nintendo Switch and Xbox Ones to GW's gaming and streaming network. With GWConnect, you’ll be able to wirelessly connect your devices to the GW network.
TV: With Xfinity On Campus (XOC), GW students living in on-campus housing can watch and record live high-definition TV.
Account Setup
GW Supported Meeting and Collaboration Tools
GW IT offers a wide selection of meeting and collaboration tools. View the Web Conferencing Comparison Chart for more information and a comparision of the all available tools.
Software
GW IT provides access to a variety of software and business applications for GW students, faculty and staff, including Microsoft Office. Learn additional skills on how to use these applications and other skills at LinkedIn Learning. For file storage and version control, GW offers GW Box, Google Drive, Microsoft OneDrive and GitHub. These services allow GW community members to securely access applications and content while on and off campus. Information on how to access these applications can be found on the Software webpage.
Security
Please visit the GW IT Security website and review the IT Security 101 Guide for information on keeping your devices and personal information safe, as well as other security tips.
Telecommuting
The GW community has the capability to securely and effectively work remotely while away from campus. Visit the telecommuting webpage for an overview to remote work capabilities across GW campuses.
Other Campus Resources
GWMobile: GWMobile provides instant access to information on key university resources from a web-enabled mobile device. The app is available for iOS, Android and Mobile Web. Students can use GW Mobile to find out course availability, schedules and instructor information, access campus maps, access GW directory services, read about university news, find campus shuttle information, access GW email and more.
Student Housing Information: More information regarding campus life and student housing, visit the Campus Living and Residential Education webpage.
Register for Classes: The Office of the Registrar webpage provides information on registering for classes, obtaining transcipts and transferring credits.
Blackboard: Blackboard is is an online course management system. For more information on how to access Blackboard at GW, visit the Blackboard webpage for more information.
GW Police Department (GWPD): The GWPD provides residential hall security and patrol services to the Foggy Bottom and Mount Vernon campuses. For more information visit the GWPD webpage.
Classroom Support
202-994-7900
Phone
202-994-4948
24 hours a day
7 days a week
Walk-In
Walk-In Support Centers
Academic Center
801 22nd Street, NW B101
Washington, DC 20052
Phone: 202-994-GWIT (4948)
[email protected]