GW IT is here for you even after you have left GW campus. Find helpful information on accessing accounts, how to connect when you visit campus and learn about the various support options available to you through the IT Support Center.
GWConnect - 72 hours Free WiFi for Guests
GWConnect is the WiFi network that is reserved for guests of the university including parents, university event attendees and other visitors.
Guests must self-register for their access credentials. If a guest cannot receive texts or access email to retrieve the credentials, please contact the IT Support Center for assistance at 202-994-4948 or [email protected].
GWConnect – Up to 90-Days Access for GW Sponsored Guests
Guests sponsored by a member of the GW community can now register for a sponsored account that, upon approval, grants network access for up to 90 days.
eduroam (education roaming) is a secure, worldwide roaming access service developed for the international research and education community, and it allows visitors from participating institutions to connect to the Internet across GW's campuses and when visiting other participating institutions using their university login credentials. For more information and a list of participating U.S. institutions, visit “Where can I eduroam?”.
GWMail is the University's email system for students and alumni. GWMail features enhanced storage capabilities and access to GWCalendar. You may access GWMail by visiting the myGW Portal, selecting "email" on the left menu and then under "Students" or "Alumni", selecting "Go to GWMail". Log in with your GW NetID and corresponding password.
Your GWMail address is your GW NetID followed by "@gwmail.gwu.edu."
GW uses two-step authentication in conjunction with GW Google apps (email, calendar, drive, etc.)
GW Information Technology provides the following support options for GW students, faculty and staff:
Monday - Friday
7:00 am - 10:00 pm
Rome Hall B102 (Foggy Bottom)
Monday - Friday
*By Appointment only - Please call 202-994-4948
NOTE: Due to the COVID-19 crisis, the walk-in support center is closed for anyone not approved to be on campus. The staff is busily working to support you remotely. Please direct any technology support issues to the IT Support Center at the phone number or email address above. Be sure to visit our support portal at go.gwu.edu/itrequest to learn more about technology at GW.
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Remote assistance (for Mac and for PC) allows GW Information Technology support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a GW IT support analyst:
- Download remote assistance software for Mac
- Download remote assistance software for PC
The use of this software of any purposes other than technical support services offered by GW IT and its partners, is prohibited.
GW IT Support Center currently provides in-person technology support only through scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist or go to https://go.gwu.edu/gwiz and click the "Make an Appointment" button at the bottom of the page.
By Appointment Only - Please call 202-994-4948
Rome Hall B102 (Foggy Bottom Campus)
801 22nd Street, NW
If you haven't claimed a NetID or are experiencing password issues, use the links below:
If you have a NetID, take a look at the links below
801 22nd Street, NW B101
Washington, DC 20052