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The Division of Information Technology provides the following support options for GW students, faculty and staff: 

  • The IT Support Center, a one-stop shop for technology assistance that is available via phone (202-994-4948) and email ([email protected]) from 7:00am - 10:00pm, Monday - Friday
    • In-person assistance is available during office hours on the B1 Level of Academic Center (Rome/Phillips Hall) Room B101. Prefer to skip the wait? Call us at 202-994-4948 to schedule an appointment during office hours at a time that fits your schedule. 
  • The GWiz knowledge base, a resource that allows GW community members to access self-service knowledge about technology and assistance with the Division of IT's services

​Software Downloads 

assistanceRemote assistance (for Mac and for PC), which allows Division of IT support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a Division of IT support analyst:

Office Hours

Support Center Office Hours

Monday - Friday
7:00am - 10:00pm


In-Person Office Hours

Monday - Friday
10:00am - 5:00pm
Academic Center (Rome/Phillips Hall) B101
801 22nd Street, NW
Washington, DC

academic center

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