If you are experiencing issues with classroom technology while class is in session, call 202-994-7900 for support.
Technology Support in Classrooms for Events
If you would like to request event support for AV technology already in a classroom please fill out a request. All other event-related inquiries including, reservations, furniture setup, and catering should be directed to the appropriate venue manager.
Remote support tools allow GW Information Technology support staff access to your computer to provide technical assistance remotely. A GW IT support staff member will provide a unique Session Key for each request and instructions for use to initiate the remote support session.
The use of this software for any purposes other than technical support services offered by GW IT and its partners, is prohibited. These tools do not allow unattended access to GW Faculty and Staff computers; all remote support connections and privileges are initiated by the customer.
Technology Service Teams
GW IT has 7 Technology Service centers to that work together to support departments across campus. Each team is responsible for primary support of a set number of departments and colleges on campus. These teams work together, using a Technology Shared Services model, to make sure the GW community is supported. If you have a technology need beyond standard technical support you can request a technology consult.
Frequently Asked Questions and More
Microsoft 365 (Office)
For detailed instructions about installing Microsoft 365 on Windows or Mac, please vistit Microsoft 365 Support.
Communication & Collaboration
Xfinity on Campus
801 22nd Street, NW B101
Washington, DC 20052