Accounts
How do I claim my GW email address (NetID)?
When am I eligible to claim a NetID?
I tried to create a NetID, but I got an error message
GW Information Technology provides the following support options for GW students, faculty and staff:
Call | Walk-in Support | |
Monday - Friday 7:00 am - 10:00 pm |
[email protected] |
Rome Hall B102 (Foggy Bottom) Monday - Friday *By Appointment only - Please call 202-994-4948 |
NOTE: Due to the COVID-19 crisis, the walk-in support center is closed for anyone not approved to be on campus. The staff is busily working to support you remotely. Please direct any technology support issues to the IT Support Center at the phone number or email address above. Be sure to visit our support portal at go.gwu.edu/itrequest to learn more about technology at GW.
Submit an IT Ticket | Find Answers |
For IT support, phone requests, GWired, efax and more | Visit the GWiz knowledge base |
Get questions answered 24/7
Remote assistance (for Mac and for PC) allows GW Information Technology support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a GW IT support analyst:
GW IT Support Center currently provides in-person technology support only through scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist or go to https://go.gwu.edu/gwiz and click the "Make an Appointment" button at the bottom of the page.
By Appointment Only - Please call 202-994-4948
Rome Hall B102 (Foggy Bottom Campus)
801 22nd Street, NW
Washington, DC
How do I claim my GW email address (NetID)?
When am I eligible to claim a NetID?
I tried to create a NetID, but I got an error message
Password ResetsGWeb PIN reset (Video) Internet Access |
How do I access Blackboard or obtain support?
Academic Center
801 22nd Street, NW B101
Washington, DC 20052
Phone: 202-994-GWIT (4948)
[email protected]