Support

Support

The Division of Information Technology provides the following support options for GW students, faculty and staff: 

  • The IT Support Center, a one-stop shop for technology assistance that is available from 7:00am - 10:00pm, Monday - Friday
    • Come visit us during office hours on the B1 Level of Academic Center (B154). Prefer to skip the wait? Call us at 202-994-4948 to schedule an appointment during office hours at a time that fits your schedule. 
  • The GWiz knowledge base, a resource that allows GW community members to access self-service knowledge about technology and assistance with the Division of IT's services

​Software Downloads

 

assistanceRemote assistance (for Mac and for PC), which allows Division of IT support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a Division of IT support analyst:

Office Hours

The Division of IT Support Center provides in-person technology support through office hours and scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist. 

Office Hours

Monday - Friday
10:00am - 6:00pm 

We have extended hours during the first week of classes! Please feel free to stop by for walk-up support between 9:00am and 8:00pm Monday, August 28th through Friday, Septermber 1st.

Academic Center B154
801 22nd Street, NW
Washington, DC

academic center

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