GW Information Technology provides the following support options for GW students, faculty and staff: 

Call Email Walk-in Support


Monday - Friday 

7:00 am - 10:00 pm

[email protected]

Rome Hall B102 (Foggy Bottom)

Monday - Friday

*By Appointment only - Please call 202-994-4948


NOTE: Due to the COVID-19 crisis, the walk-in support center is closed for anyone not approved to be on campus. The staff is busily working to support you remotely. Please direct any technology support issues to the IT Support Center at the phone number or email address above. Be sure to visit our support portal at to learn more about technology at GW.


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Remote Assistance

Remote assistance (for Mac and for PC) allows GW Information Technology support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a GW IT support analyst:

Walk-in Support

GW IT Support Center currently provides in-person technology support only through scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist or go to and click the "Make an Appointment" button at the bottom of the page.

Office Hours

By Appointment Only - Please call 202-994-4948

Rome Hall B102 (Foggy Bottom Campus)
801 22nd Street, NW
Washington, DC


If you have a NetID, take a look at the links below