Remote assistance (for Mac and for PC) allows GW Information Technology support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a GW IT support analyst:
Download remote assistance software for PC The use of this software of any purposes other than technical support services offered by GW IT and its partners, is prohibited.
Walk-up Support
GW IT Support Center provides in-person technology support through office hours and scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist.
Office Hours
Monday - Friday
10:00am - 6:00pm
Academic Center (Rome/Phillips Hall) B102
801 22nd Street, NW
Washington, DC
If you haven't claimed a NetID or are experiencing password issues, use the links below:
