Support

Support

The Division of Information Technology provides support for GW students, faculty and staff through four main channels: 

  • Tech Commons, a walk-up support center in Gelman Library B03 that provides in-person support services
  • The IT Support Center, a one-stop shop for technology assistance that is available from 7:00am - 10:00pm, Monday - Friday
  • The GWiz knowledge base, a resource that allows GW community members to access self-service knowledge about technology and assistance with the Division of IT's services
  • Remote assistance (for Mac and for PC), which allows Division of IT support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a Division of IT support analyst

Our Offices

Foggy Bottom Campus
2033 K Street, NW
Suite 210
Washington, DC 20052

Virginia Science & Technology Campus
44983 Knoll Square
Ashburn, VA 20147