GW Information Technology provides the following support options for GW students, faculty and staff: 

Call Email Walk-up Support


[email protected]

Academic Center
(Rome/Phillips Hall) B102

Monday - Friday

10:00am-6:00 pm

Submit an IT Ticket Find Answers
For IT support, phone requests, GWired, efax and more Visit the GWiz knowledge base

Martha Chatbot

Get questions answered 24/7

Remote Assistance

Remote assistance (for Mac and for PC) allows GW Information Technology support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a GW IT support analyst:

Walk-up Support

GW IT Support Center provides in-person technology support through office hours and scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist. 

Office Hours

Monday - Friday
10:00am - 6:00pm 

Academic Center (Rome/Phillips Hall) B102
801 22nd Street, NW
Washington, DC


If you have a NetID, take a look at the links below