GW IT serves as a trusted technology partner with the university, evaluating and delivering innovative and collaborative technology solutions that promote and advance teaching, learning research and support for the GW community. Our support services are available to you during your visit to GW campus.

GWConnect - 72 hours Free WiFi for Guests

GWConnect is the WiFi network that is reserved for guests of the university including parents, university event attendees and other visitors.   

Guests must self-register for their access credentials.  If a guest cannot receive texts or access email to retrieve the credentials, please contact the IT Support Center for assistance at 202-994-4948 or [email protected].

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GWConnect – Up to 90-Days Access for GW Sponsored Guests

Guests sponsored by a member of the GW community can now register for a sponsored account that, upon approval, grants network access for up to 90 days.

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eduroam (education roaming) is a secure, worldwide roaming access service developed for the international research and education community, and it allows visitors from participating institutions to connect to the Internet across GW's campuses and when visiting other participating institutions using their university login credentials.  For more information and a list of participating U.S. institutions, visit “Where can I eduroam?”. 

GW Information Technology provides the following support options for GW students, faculty and staff: 

Call Email Walk-in Support


Monday - Friday 

7:00 am - 10:00 pm

[email protected]

Rome Hall B102 (Foggy Bottom)

Monday - Friday

*By Appointment only - Please call 202-994-4948


NOTE: Due to the COVID-19 crisis, the walk-in support center is closed for anyone not approved to be on campus. The staff is busily working to support you remotely. Please direct any technology support issues to the IT Support Center at the phone number or email address above. Be sure to visit our support portal at to learn more about technology at GW.


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For IT support, phone requests, GWired, efax and more Visit the GWiz knowledge base

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Remote Assistance

Remote assistance (for Mac and for PC) allows GW Information Technology support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a GW IT support analyst:

Walk-in Support

GW IT Support Center currently provides in-person technology support only through scheduled appointments. Please contact the IT Support Center to schedule an appointment with a technology specialist or go to and click the "Make an Appointment" button at the bottom of the page.

Office Hours

By Appointment Only - Please call 202-994-4948

Rome Hall B102 (Foggy Bottom Campus)
801 22nd Street, NW
Washington, DC


If you have a NetID, take a look at the links below