Administrative and Business

Services that support the administrative and business functions of an institution. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.

Alumni & Advancement

Alumni portals and offerings that support university and college advancement and development.

Athletics

Athletics administration, recruiting, procurement, and ticketing systems

Auxiliary Systems

Support for auxiliary or ancillary campus systems, activities, and operation. Might include legal management, childcare, mail services, recreation services, art collections, etc.

Business Capability and Process Automation

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Data, Reporting, and Analytics

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.

Facilities Management

Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, building security, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems

Faculty Information Systems

Administration and maintenance of faculty administration, review, and promotion and tenure systems.

Financial and Procurement Systems

Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.

Human Resources Systems

Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.

Library Systems

Administration and management of systems that provide access to local and remote information in support of teaching, learning, and research. Includes acquisitions, catalog, circulation, serials, a public user interface, interlibrary loan, discovery tools, and infrastructure services specific to library systems.

Medical and Health Systems

Systems and technologies in support of clinical processes, including health record management, pharmaceutical data, medical appointment scheduling, and residency placements.

Student Information Systems

Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.