Students

GW IT has many valuable technology services for students that are very important components of a successful academic and social experience at the university.

All Services

Blackboard

Blackboard at GW is an online course management system based on the Blackboard Learning System. It enables users to access course syllabi, course-related materials, assignments, assessments and communication features provided by instructors. Blackboard at GW is an authenticated system, so GW community members can only gain access to the online content for courses for which they are registered.

To login to Blackboard, use your GW NetID (the portion of your email address before the @ symbol) and corresponding password. Please note that you will be able to log in to Blackboard approximately 24 hours after you first claim your Net ID.

GW Information Technology Support Center is the first point of contact for Blackboard support. The IT Support Center is available Monday - Friday, 7:00am - 10:00pm by phone at 202-994-4948 and press option 2 or by email at [email protected]. You can also submit a web request support ticket at http://go.gwu.edu/itrequest

After hours, weekend and holiday support is also available through Blackboard Learn Support which can be contacted via the same number 202-994-4948 option 2 when the IT Support Center is closed. 

 

Access Blackboard

Resources

How to login to Blackboard
Blackboard FAQs
Blackboard Course Management  
Blackboard Workshops

Connect to Wireless Internet

GWireless

GWireless is a secure wireless network that uses an authentication method that works with a variety of computers, Apple iOS mobile devices and a variety of Android devices. GWireless automatically connects devices to the Internet. Once users are connected, they will not have to log in to the system again. GW community members may log into GWireless using their GW NetIDs (the GW NetID is the part of a GW email address before the “@” symbol) and the passwords that correspond to their NetIDs.

Instructions for Android

Instructions for iOS

eduroam

eduroam (education roaming) is a secure, worldwide roaming access service developed for the international research and education community, and it allows students from member institutions to connect to the Internet across campus and when visiting other participating institutions using their full GW email ([email protected]) and the passwords that correspond to their NetIDs. For more information and a list of participating U.S. institutions, visit “Where can I eduroam?”.

GWplay

GW students living on-campus can now register their Apple TV, Playstation 4s, Roku media players and Xbox Ones to GW's gaming and streaming network, GWplay. With GWplay, you’ll be able to wirelessly connect your devices to the GW network. For instructions on how to add your devices for GWplay, please visit the GWiz Knowledgebase and search for keyword "GWplay"

Connect to Wired Internet

GWired provides students living in the residence hall system with a high-speed wired network connection. Students can sign out equipment for their wired internet connections from the IT Support Center by calling 202-994-GWIT (4948) or by visiting the ITSC Walk-Up Support Office. Most residence halls require media converters to use GWired.

Please visit this knowledge article on more information about GWIred

Email

GWMail is the University's email system for students and alumni. GWMail features enhanced storage capabilities and access to GWCalendar. You may access GWMail by visiting the myGW Portal, selecting "email" on the left menu and then under "Students" or "Alumni", selecting "Go to GWMail". Log in with your GW NetID and corresponding password.

Access GWMail

Your GWMail address is your GW NetID followed by "@gwmail.gwu.edu."

GW uses two-step authentication in conjunction with GW Google apps (email, calendar, drive, etc.)

How to Set-up Two-Step Authentication  Two-Step Authentication FAQs

Resources

GWmail FAQs
GWmail for Alumni FAQs

GWeb Information System

The GWeb Information System, sometimes referred to as Banner or Banner Self Service, allows online access for GW students, faculty, and staff to many GW services.

The GWeb Information System, sometimes referred to as Banner or Banner Self Service, allows online access to GW student services, such as registering for classes, viewing student accounts, viewing grades and accepting financial aid.  Students are assigned a GWeb account and pin when they have been accepted and signified their intent to attend GW, by paying a deposit. Faculty and staff are assigned a GWeb account and pin as part of the Human Resources hiring and intake process.

To log into GWeb, you must use your GWid, which is an alphanumeric value used to identify an individual’s records within GW’s administrative systems. Your GWid is the letter G followed by an 8-digit number. You must also use a PIN, which is usually a 6-digit number, to log in to the GWeb Information System. If you have forgotten your GWid, you may submit a GWid retrieval request.

Access GWeb

GWid Retrieval Request

Resources

How to login to the GWeb Information System

The GWeb Information System, sometimes referred to as Banner or Banner Self Service, allows online access to GW faculty and staff services, such as viewing tax or job information and paystubs.  Faculty and staff are assigned a GWeb account and pin as part of the Human Resources hiring and intake process.

To log into GWeb, you must use your GWid, which is an alphanumeric value used to identify an individual’s records within GW’s administrative systems. Your GWid is the letter G followed by an 8-digit number. You must also use a PIN, which is usually a 6-digit number, to log in to the GWeb Information System. If you have forgotten your GWid, you may submit a GWid retrieval request.

Access GWeb

GWid Retrieval Request

Resources

How to login to the GWeb Information System

 

Software

The software and business apps listed below are available to all students at the George Washington University. 

colonial connect logo

Colonial Connect Jabber

Jabber brings phone capabilities to your computer through the integration of chat, voice, video and desktop share in one tool. 

Download Jabber

colonial connect logo Colonial Connect WebEx

WebEx is a collaborative meeting tool that allows for real-time video meetings and sharing of computer content over the web. Features include multi-point video conferencing and desktop share to meet for a group project, catch up with friends or make a video call home.

Download WebEx

gartner logo Gartner Research Services

GW community members have access to Gartner's technology research and advisory tools. These services allow you access to insight on a variety of industries and technology-related services. Gartner provides leading information technology analysis and insight to more than 13,000 organizations and 85 countries around the world.

Login to Gartner

office 365 logo Microsoft Office 365

Install full versions of popular Microsoft Office applications such as Word, Excel and Powerpoint on up to 5 PCs or Macs and up to 5 mobile devices such as iPad/iPhone, Android and Windows devices. 

Download Office 365

sas logo Statistical Analysis System (SAS)

SAS (Statistical Analysis System) is a software suite developed for advanced analytics, multivariate analyses, business intelligence, data management, and predictive analytics.

Request SAS

symantec endpoint protection logo Symantec Endpoint Protection

GW IT offers Symantec Endpoint Protection software to GW students, faculty and staff for anti-virus protection. 

Download Symantec

cisco anyconnect vpn logo Virtual Private Network (VPN)

The VPN allows remote access to many university systems and resources that are otherwise protected from off-campus access. It does this by creating a "virtual" encrypted channel from your remote location back to GW's network.

Instructions for Windows
Instructions for Mac OS

Download VPN Client

Watch TV

Philo Device Images HBO MAX Go Logo
Access XOC Access HBO GO
With Xfinity On Campus (XOC), GW students living in on-campus housing can watch and record live high-definition TV. You can access Xfinity On Campus from your computer, tablet, smart phone or Roku media players.

Access Max Go

GW students living in on campus housing have access to HBO GO and MAX GO.

Frequently Asked Questions

With Xfinity on Campus, GW students living in on campus housing have access to:

  • Live High-Definition TV
  • DVR capabilities with up to 20 hours of on campus storage
  • Watch your favorite programming anywhere on campus
  • Access Xfinity on Campus on your camputer, tablet, smart phone or TV with a Roku (ethernet capable), or connecting your laptop to your TV with an HDMI cable
  • The Xfinity on Campus app is available from the App Store or Google Play

Resources

How can I watch?

 

 

Access XOC

GW students living in on campus housing have access to HBO GO:

  • Visit play.hbogo.com/login
  • Choose Xfinity as your TV provider
  • Click "Xfinity On Campus students Sign in here"
  • In "Xfinity on Campus" dropdown choose "George Washington Univ."
  • Sign in with your GW NetID and corresponding password
  • Create an HBO GO account
  • You now have access to HBO GO on all of your devices from anywhere

Access HBO GO

GW students living in on campus housing have access to MAX GO:

  • Visit www.maxgo.com and click on sign in tab
  • Choose Xfinity as your TV provider
  • Click "Xfinity On Campus students Sign in here"
  • In "Xfinity on Campus" dropdown choose "George Washington Univ."
  • Sign in with your GW NetID and corresponding password
  • Create a MAX GO account
  • You now have access to MAX GO on all of your devices from anywhere
Access MAX GO
 

 

Smart TVs, Roku media players and gaming consoles can be connected to the GW network via an ethernet connection through our GWired network. You can also register your Apple TV, Playstation 4s, Roku media players, Nintendo Switch and Xbox Ones to GW's gaming and streaming network, GWplay. For instructions on how to add your devices for GWplay, please visit the GWiz Knowledgebase and search for keyword "GWplay"

 

Frequently Asked Questions

On Your Computer

Visit xfinityoncampus.com, select George Washington University from the list, authenticate with your GW NetID and password, and click the 'Watch Now' button.

 

On Your Mobil Device

Download the XFINITY Stream TV mobile app in your app store (Apple or Google Play), click the 'sign-in as a student' link at the bottom of the page and select George Washington University from the list. Then authenticate with your GW NetID and password and click the 'Watch Now' button.

 

On Your TV

For the big screen experience, watch Xfinity streaming on your TV with Roku or a laptop connected by HDMI cable.

 

On Your Roku

1. Connect your Roku to your TV via an HDMI cable

2. Connect your Roku power cord to an outlet

3. Follow the Xfinity instructions for setting up your Roku.

Visit How do I sign in on a Roku?

4. Select the Xfinity Streaming channel to watch TV on your Roku.

 

In Your Community Lounge

In community lounges, basic cables services will be provided through a TV box and remote control.

 

WebEx Video Conferencing

WebEx, a Colonial Connect service, is available to all GW students, faculty and staff. WebEx is a collaborative meeting tool that allows for real-time video meetings and sharing of computer content over the web. Features include multi-point video conferencing and desktop share to meet for a group project, catch up with friends or make a video call home.

Students can host WebEx meetings for free using a computer, smart phone or tablet and a headset or speakers to participate in the audio portion of the meeting. Student hosted meetings can support up to 8 attendees. Students may attend WebEx meetings hosted by faculty and staff for free; all fees will be charged to the meeting host. Fee-based WebEx hosting with long distance or toll-free calling service is not available for students.

Faculty, staff, students and guests of the university may all be invited to and attend WebEx meetings on either the faculty and staff domain or the student domain. If you are hosting, simply invite your attendees by email address in the WebEx tool. To begin using your WebEx account, login to gwstudent.webex.com with your GW email address ([email protected]) and corresponding password.

Login to WebEx

Watch this video to learn more about what WebEx can do for you.