Tools and Services for Faculty
Tools and Services for Faculty
Illustration of laptop

New to GW?

GW Information Technology (GW IT) provides technology services and support to students, faculty, and staff.  

Get Started

Tools and Services for Faculty

For immediate support when class is in session, Dial 0 on a classroom phone or call 202-994-7900 


Tips for a Smooth Start in the Classroom

 Know your UserID

You’ll need your UserID and password to log into the classroom computers.

  • Activated your GW identity after May 2022? Your UserID is your GWID.
  • Activated your GW identity before May 2022? Your UserID is the first part of your GW email address before the @.

Bring a Mac adaptor

If you have a Mac and want to use a cable to connect it to a screen, you’ll need to provide an HDMI to USB-C adaptor.

  • Forgot yours? You can check one out at Gelman Library.

Bring your phone

If you need to sign in to your GW email, you’ll need your phone or whatever device you use for GW’s single sign-on system.

Use one app at a time

Your classroom camera and microphone can only work with one application at a time. Don’t try to use both Zoom and Echo360 together.

Check your recordings 

If you are using Echo360 to record your classes, please check the recordings in the first week and report any issues to


Signal icon


GW Status

This site provides information about technology services at The George Washington University. Members of the GW community are invited to subscribe to receive updates for services they use regularly.





24 hours / 7 days a week

Knowledge Base

Explore our knowledge base for how-to articles and guides.

IT Help