Get Started
Get Started

Get Started

Welcome to GW!

GW IT is here to help you get connected and access technology resources. This guide will walk you through the essential steps to get started.


Setup your GW Account

  1. Learn about your GW Identity: Your GW Identity consists of your GWID, UserID and Email address. 

  2. Activate your GW Identity: As a new user of GW IT resources, you will need to activate your GW account and set up your credentials.

  3. Setup Two-Step Authentication (2SA): 2SA adds an extra layer of security to your accounts by requiring you to provide two forms of identification, typically something you know (like a password) and something you have (like a smartphone), before granting access. Setting up two methods for 2SA will allow you to easily reset your password as needed.

  4. Subscribe to GW Alert: GW Alert is the university notification system that sends emergency alerts to e-mail addresses, cell phones (text messages), institutional IP desk and residence hall phones, social media and university web pages

  5. Subscribe to GW Status: This site provides information about technology services at The George Washington University. Members of the GW community are invited to subscribe to receive updates for services they use regularly. GW Faculty may also want to subscribe to Classroom Status

  6. Learn how to protect your GW Identity


student getting support on ipad

GW IT Support 

IT has a variety of ways to provide support to the GW community. You can visit us in person at one of our walk-in-support centers, call us on your mobile, or from one of the classroom phones for in class support. If you enjoy finding answers for yourself, you can visit our Knowledge Base


202-994-GWIT (4948)




Living on Campus

Connect your Streaming or Gaming Device: GWconnect allows students living on-campus to register their streaming and gaming devices to GW's gaming and streaming network. With GWconnect, you’ll be able to wirelessly connect your devices to the GW network.

TV: With Xfinity On Campus (XOC), GW students living in on-campus housing can watch and record live high-definition TV.

What should I bring to campus?

Photo of four people talking at a table




24 hours / 7 days a week

Knowledge Base

Explore our knowledge base for how-to articles and guides.

IT Help