Walk-In Support Centers

The GW IT Walk-In Support Center in Academic Center is our main hub to provide in person support. Whether you have questions about connecting your device or what software is available to the GW community, our GW IT technicians are here to help.


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Thanksgiving Break 2024: Special Operating Hours

  • Nov. 25 - Dec. 1: GW IT phone support and IT self-help knowledge base will continue to be available 24/7.
  • Nov. 28 - Dec. 1: Walk-in IT support centers and dispatched IT Support - Closed.
  • Any standard IT support tickets submitted during the break will be triaged on Dec. 2. Urgent issues will be addressed by on-call support staff throughout the break.

GW Campus Store

2125 I Street (map)

Hours

Monday - Friday 

10:00 AM - 6:00 PM

GW Campus Store
 

 

Flagg Building

Address:
500 17th St NW (map)
Room: B128

Hours: 
Monday - Friday
9:00 AM - 5:00 PM

 

SEH

Address: 
800 22nd St NW (map)
Room: B2600

Hours: 
Monday - Thursday
8:30 AM - 5:30 PM

Friday
8:30 AM - 4:00 PM

 

CCAS - Rome Hall

Address: 
801 22nd St NW (map)
Room: 354

Hours: 
Monday - Friday
9:00AM - 5:00 PM

 

 

Himmelfarb Health Sciences Library

Address:
2300 I St NW (map)
Room: 305

Hours: 
Monday - Friday
8:00 AM - 5:00 PM

 

Law School - Lerner

Address:
2000 H Street, NW (map)
Room: SL101 (across from LL101 & 102)

Hours: 
Monday - Friday
8:00 AM - Noon

 

Business School - Duques Hall

Address:
2201 G St NW (map)
Room: 263

Hours: 
Monday - Thursday
8:30 AM - 5:30 PM

Friday
8:30 AM - 4:00 PM

 

 

VSTC - Innovation Hall

Address: 45085 University Dr. (map)
Room: 306

Hours:
Monday - Friday
10:00 AM - 2:00 PM

 

Mount Vernon - Ames Hall

Address:
2100 Foxhall Rd NW (map)
Room: B116

Hours:

Monday  - Friday
8:00 AM - 5:00 PM*

*please note if staff is on a dispatch to another classroom call support

 

 Note: Hours and locations are subject to change. Please check back for the most current information.

 

Phone

202-994-4948
24 hours / 7 days a week

Knowledge Base

Explore our knowledge base for how-to articles and guides.

IT Help