IT Initiatives

We are excited to announce GW is modernizing its student information system and human resource system by implementing Ellucian’s Banner Software as a Service (SaaS) platform. This will lead to significant improvements in efficiency and the faculty/staff/student experience.

Banner Modernization

We are streamlining our GW networks

• GWireless will retire on January 2, 2025. 
  • Join eduroam now to avoid a service interruption. 
• GWconnect will  retire on August 16, 2024.  
  • GWdevice is available now and provides an at home network experience for all your streaming devices
  • GWguest will be available on August 16. 

Which GW Network Should I Choose?

This Summer, GW IT will complete the first full 5 year lifecycle of its network strategic plan. This strategic approach allows us to stay updated with network technology advancements, manage costs, and ensure timely hardware replacement to minimize risk or unplanned interruptions.

Campus Network Upgrades

GW IT will be updating the authentication for many applications, including InCommon Apps to GW Single Sign On (SSO) on June 26 at 9:00pm. The most popular applications are Sona Systems, PeopleAdmin, REDCap, Elsevier, GW Enterprise Organizational Chart and CourseLeaf. Using GW SSO streamlines access and enables Two-Step Authentication (2SA) to provide additional security.

The myGW webpage and mobile app have been redesigned to centralize access to the university’s online services. Along with a fresh look, the new myGW includes customization features that make it easier to find the GW resources that matter to you. 

Access the new myGW by visiting go.gwu.edu/mygw. Both sites will be available until the end of the semester.

myGW Updates

GW IT has updated the notifications sent by our ticketing system. You will notice new GW branding and helpful links to IT resources. If you have any feedback on how we can continue to make these notifications better, please let us know.

Feedback Form

Tableau | GW Insight, one of the Business Intelligence reporting tools, is moving to the Cloud! Active dashboards are being gradually migrated to Tableau Cloud, Tableau's Software-as-a-Service (SaaS) solution. 

Learn more 

GW IT is streamlining phone and voice services to provide a seamless experience, contribute to campus sustainability efforts, and drive efficiency by reducing physical phones. 

• Access your GW phone number from anywhere using a software based phone (soft phone).  

Ready to upgrade?

Copilot (formerly Bing Chat Enterprise) is now available to GW faculty and staff. Microsoft’s Copilot is a chatbot powered by generative AI, and can be used to find information, research a topic and generate content. GW provides access to Copilot with Data Protection, which offers enhanced security. Copilot data is not saved or shared with Microsoft, and data is not used to train artificial intelligence (AI) models.

Learn more about Copilot

Google has recently changed its policy for the Google Workspace applications (e.g. Google Drive) to limit storage usage for higher education institutions. In keeping with best practices in higher education to manage storage and to address security concerns, GW will no longer provide Google Drive or Google Calendar to alumni. Your @gwmail.gwu.edu Google email account will continue to be available to you, but it will now have a storage limit of 5GB. In preparation for this transition, we are asking that you backup any Google Drive, Calendar data and any email attachments that you wish to retain before January 31, 2024.

GW IT is also increasing security requirements for all GW accounts. Accounts must have a successful web login annually to remain active. Checking your GW email using a third party email application, like Outlook or Google Mobile App, and forwarding your GW email to another email account does not count as an active login.

Alumni Account & Google Storage FAQ

On May 25, 2024, the Enterprise Accounting System (EAS) was integrated with GW Single Sign On (SSO) for authentication. This initiative streamlined access for new users, reduced GW’s cybersecurity risk, and prevented the need for additional login credentials for many EAS users. This change did not change the system or how you log in to EAS.  Please report issues or provide feedback to GW IT.