Zoom
Getting More with Zoom Workplace
GW IT is transitioning to Zoom Workplace as our primary communication platform for phones, web conferencing, and more. The transition provides enhanced features, creates a more unified experience, and optimizes resources by simplifying the support of multiple platforms. This is a multi-year project that includes moving all phone and voice services and retiring Webex.
Get Started
Data Classification
- Approved for Public and Restricted data.
- Not approved for Regulated data, except for telehealth appointments.
Protect GW Institutional Data and Personal Information, especially when using AI
Data Classification & Protection
Features
Zoom may be used as a virtual classroom platform, allowing faculty members to conduct online lectures, hold interactive discussions, and facilitate student engagement through features like screen sharing, chat, and breakout rooms.
Zoom may also be used for administrative meetings, virtual office hours, student group collaborations, and guest lectures, providing a versatile and accessible solution for virtual communication and collaboration.
Artificial Intelligence
Zoom uses a generative AI technology called Zoom AI Companion to enhance productivity. It can generate meeting summaries, assist with chat composition, and offer smart recording features, among other functionalities.
To ensure security and compliance, only AI tools officially supported by Zoom, such as Zoom AI Companion, transcription and translation features, and Zoom Chat bots, are approved for use within GW Zoom. Learn more about AI Bots in Zoom.
- Restricting AI in Zoom Meetings
- More information on Generative AI
- Review AI Guidance & Best Practices to ensure responsible use and data protection
Data remains secure and is not used to train public AI models while you are logged in with your GW account.
Resources
- GW Zoom Guide
- Getting Started with Zoom
- Web Conferencing Storage Guidelines
- Authorizing Zoom in Google Calendar
- Zoom Library of Video Tutorials
- LinkedIn Learning Courses and Videos
Zoom Phone Resources
- GW Phone Services
- Zoom Phone - Getting Started
- Zoom Phone - Emergency Address Setup
- Zoom Phone Migration - Quick Start Guide
- Zoom Phone - SMS Feature
- How to Uninstall MyE911
Zoom Scheduler Resources
Zoom Scheduler, included with the GW Zoom license for faculty and staff, combines the functionality of tools like Calendly and Doodle Poll, without the need for separate apps.
- Get Started with Zoom Scheduler
- Creating and sharing a Zoom Scheduler availability poll
- Zoom Scheduler Training (Video)
Support
Available to
- Staff
- Faculty
- Student
- Wage and Affiliate in Zoom Grouper Group with Approval
Note: Zoom licenses are not available to Medical Faculty Associates (MFA).
