Colonial Connect

Colonial Connect is a state-of-the-art unified communications system allowing the GW Community to communicate with each other across campuses, offices, residence halls and off-campus locations through chat, voice, video and web conferencing. It combines chat, voice, video and web conferencing features into an easy-to-use toolkit with a common directory. Colonial Connect also includes apps for a wide array of mobile devices, allowing users to collaborate from anywhere in real-time.

Colonial Connect Set Up & Feature Changes


Webex is a collaborative meeting tool that allows for real-time meeting and sharing computer content over the web. Features include multi-point video conferencing and desktop share to help facilitate online meetings or teach a class. For information on how to access this service, visit the Webex for faculty and staff page or the Webex for students page. 

Webex for Students  Webex for Faculty & Staff  Training


In order to access your voicemail, press the voicemail button, or dial 4-4000 for Foggy Bottom users and 3-4000 for Virginia Science and Technology Campus users. Colonial Connect also sends received voicemails directly to your email address. You can then listen to your voicemail directly from your email inbox. 

Change your Voicemail PIN  Training


Colonial Connect Conferencing allows for eight party conference calls, with a dial-in number and code available upon request. 

Request Conferencing Services

Mobile (Single Number Reach)

Single number reach is available through Colonial Connect Mobile. With this feature, your office extension will ring on your mobile device, allowing you to answer a call on the device of your choice. You set this feature up using your UserID and corresponding password. A convenient option is to have your phone or Jabber line ring to your local cell phone number.

Setup Single Number Reach


eFax gives you the ability to fax from your computer without access to a physical fax machine. Using an existing fax number, you can send and receive faxes through the Colonial Connect eFax portal, with the ability to leverage Adobe PDF digital signature functionality. In addition, faxes can be received via email. Colonial Connect eFax supports a paperless office and reduces the number of hard-copy documents that may contain sensitive material. 

Colonial Connect eFax Quick Reference Guide

Request eFax

Desktop Phone

Phone features include the ability to place calls on hold, call waiting, ad-hoc conferencing, phone directory, transfer capabilities, call history, voicemail, video calls and extension mobility. The standard video desktop phones (models 8845 and 8945) offer video capability as an added feature. Extension mobility allows users to configure any Colonial Connect Standard Video or Multi-Line phone as their own, on a temporary basis, by logging into that phone. Once a user logs in, the phone adopts the individual user’s default device profile information, including line numbers, speed dials, service links and other user-specific properties of a phone. Basic, Multi-Line and Conference phone options are also available. 

Training  Purchase a Desktop Phone