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Standard Colonial Connect phone units provide video functionality in addition to traditional phone features such as dial in/dial out, hold, forward, transfer and voice mail. Colonial Connect also includes powerful voice mail functionality as well as an integrated directory, eight-person ad-hoc conferencing, and extension mobility. This training will show you how to use and leverage these features.
Please use the links below to register for Colonial Connect phone training. You will be redirected to SkillPort. If you have issues registering for any of these sessions, or have questions regarding Colonial Connect training, please contact email@example.com.
- Registration: Colonial Connect Phones - classes will be delivered in Ashburn Enterprise Hall VA 314.
Online Training Videos
The link below provide online training and resources for Colonial Connect Phones. These materials are available 24/7.
- Online Training: Colonial Connect - 8845 Desktop Phone
- Online Training: Colonial Connect - 8945 Desktop Phone
- Cisco 7841 Desktop Phone Quick Reference Guide
- Cisco 8845 Desktop Phone Quick Reference Guide
- Cisco 8945 Desktop Phone Quick Reference Guide
- Voice Mail Quick Reference Guide
- Links to other model phones you may encounter and reference materials for each model can be found in GWiz: What phones are part of Colonial Connect?
Jabber is a software client that integrates chat, calling and video capabilities into one easy-to-use application. This training will show you how to make and receive calls, check voicemail, group chat with others and easily see who is online. The training will also show you how to share any installed webcams and your desktop with someone else.
Live Onling Training via WebEx
Please use the links below to register for Jabber training. You will be redirected to SkillPort. If you have issues registering for any of these sessions, or have questions regarding Jabber training, please contact firstname.lastname@example.org.
- Registration: Colonial Connect Jabber - classes will be delivered via WebEx
Online Training Videos
The links below provide online training and resources for Jabber. These materials are available 24/7.
- Online Training: Jabber for Windows
- Online Training: Jabber for Mac
- Online Training: Jabber for iOS
- Online Training: Jabber for Android
The Division of Information Technology provides Google-based email and calendar services for GW students, faculty, staff and alumni.
The GWeb Information System, sometimes referred to as Banner or Banner Self Service, allows online access to GW student, faculty and staff services.
WebEx is a powerful conferencing and collaboration tool that allows you to share your desktop, participate in multi-point video conferencing. This training will focus on leveraging WebEx Meeting Center for day-to-day conferencing. If you are interested in using WebEx for large-group sessions or academic use, please contact email@example.com. Information on how to get a WebEx account can be found at http://it.gwu.edu/webex-faculty-staff for faculty and staff or http://it.gwu.edu/webex-students for students.
Live Online Training via WebEx
Live training sessions are currently available for Faculty and Staff. Please use the links below to register for WebEx training. You will be redirected to SkillPort. If you have issues registering for any of these sessions, or have questions regarding Colonial Connect training, please contact firstname.lastname@example.org.
- Registration: WebEx for Faculty and Staff - classes will be delivered via WebEx
Online Training Videos
The links below provide online training and resources for WebEx. These materials are available 24/7.
The training platform, lynda.com (lynda.it.gwu.edu), provides dozens of regularly updated online courses in design, leadership, multimedia tools and techniques, and common software applications led by recognized industry experts. Access to lynda.com is available to the GW community at no cost. Already a member? Learn how to merge your personal account profile with your GW account.
Log in with your GW NetID (the part of your GW email address before the "@") and corresponding password.
SkillPort offers GW community members access to a wide range of job-readiness online courses. SkillPort provides beginner-level to expert-level courses in consulting, business management, effective interviewing, strategic planning and Microsoft Office software, among other topics.
Log in with your GW NetID (the part of your GW email address before the "@") and corresponding password. For technical SkillPort assistance, contact the Division of IT at 202-994-GWIT (4948) or email@example.com.
The Center for Internet Security (CIS) offers a security benchmark program to provide well-defined, unbiased and consensus-based industry best practices to help organizations assess and improve security. The GW Community has access to these services to help adopt security practices when designing and managing university resources.
The CIS Benchmark Program provides resources on secure configuration benchmarks, automated configuration assessment tools and content, security metrics and security software product certifications.
To learn more about membership benefits and how to register for an account, please review the Center for Internet Security solution in the GWiz Knowledge Base.
GW Division of IT offers security awareness sessions via in-person presentations and remotely broadcast webinars. Information about our scheduled monthly sessions is available on the university calendar and is distributed through GW Infomail.
For your convenience , presentations from the sessions hosted in the past are available below. If you have any questions related to them or would like GW Division of IT's Information Security and Compliance Services to conduct an in-person awareness session for your class or department, please email us at firstname.lastname@example.org.
Ransomware - what is it, how to avoid it and how to protect your data
Cyber Hygiene - Good computer security practices you should know about (To request the link to the recording, please email email@example.com)
Ways of the hack [RECORDING]
Phishing – A Story That Needs To Be Shared [RECORDING]
SANS Securing the Human training: These modules are offered through a collaboration with SANS, which is one of the largest sources for information technology security training in the world. The modules are self-paced and available to anyone within the GW community, especially those who handle sensitive data or are involved in research at the university. To request a login for this training, please send an email to firstname.lastname@example.org.
Blackboard at GW is an online course management system based on the Blackboard Learning System. It enables users to access course syllabi, course-related materials, assignments, assessments and communication features provided by instructors. Training on Blackboard is provided by the Instructional Technology Lab from Academic Technologies.