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    GW Information Technology

    Innovative technology solutions to promote and advance teaching, learning, research and support for the GW community.

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Classroom Support

GW IT provides technical support for classroom technology. If you are experencing problems  while class is in session, call 202-994-7900 for support. If you want to learn more about how to use technology in the classroom visit our classroom technology page. If you would like to learn what technology is in your classroom visit our classroom search


Changes to Adobe Licensing

As part of our ongoing commitment to providing innovative and cost-effective solutions, GW will be transitioning from Adobe Creative Cloud for the full campus to premium memberships for Adobe Express in July. GW will remain part of a select group of “Adobe Creative Campuses” leading the way in digital competency initiatives to support creative teaching strategies in higher education, but due to a significant price increase, the full campus-wide licensing has been restructured.

Full-time Faculty and Staff will retain access to Acrobat Pro. We will continue to offer the full Creative Cloud licenses to many of our shared computing devices in classrooms and labs. Academic and administrative areas with a need for features that are not provided by Adobe Express Premium will be able to request individual Adobe Creative Cloud licenses.

For GW Community members that have a consistent ongoing academic, research, or business related need for premier applications like Adobe Photoshop and Illustrator, an individual Adobe Creative Cloud License will be provided and require an annual renewal.  Requests for individual Adobe licenses can be submitted at go.gwu.edu/requestadobecc.

Adobe Express Features For Premium Memberships

  • Available through both a web and mobile app.
  • Premium features like refine cutout, resize, and graphic groups
  • Over 20,000 licensed Adobe Fonts, curved type, grids, and font pairs
  • Convert & export to and from PDFs and other file types
  • Users will not have to move stored projects. Retain 100GB of storage per licensed user 
  • All premium templates and design assets
  • Convert a JPG to a SVG
  • Access to all new features as they are rolled out, including the new Generative AI features


New to Adobe Express? Watch these quick videos to learn the basics. 

GW Status

GW IT’s service status site, status.gwu.edu, provides an easy-to-read overview of the current availability of GW IT services and any scheduled maintenance events. The new site allows members of the GW Community the option to subscribe and receive service status notifications via email, text or MS Teams.