Web & Collaboration

GW Information Technology provides a variety of web and collaboration tools for GW students, faculty and staff to use both on and off campus. These services can be used to manage documents and online content, collect user input and communicate with other GW community members. 

 

Blackboard at GW is an online course management system based on the Blackboard Learning System. It enables users to access course syllabi, course-related materials, assignments, assessments and communication features provided by instructors. Blackboard at GW is an authenticated system, so GW community members can only gain access to the online content for courses for which they are registered.

To login to Blackboard, use your GW NetID (the portion of your email address before the @ symbol) and corresponding password. Please note that you will be able to log in to Blackboard approximately 24 hours after you first claim your Net ID.

GW Information Technology Support Center is the first point of contact for Blackboard support. The IT Support Center is available Monday - Friday, 7:00am - 10:00pm by phone at 202-994-4948 and press option 2 or by email at [email protected]. You can also submit a web request support ticket

After hours, weekend and holiday support is also available through Blackboard Learn Support which can be contacted via the same number 202-994-4948 option 2 when the IT Support Center is closed. 

 

Access Blackboard

Resources

How to login to Blackboard
Blackboard FAQs
Blackboard Course Management  
Blackboard Workshops

GW Blogs is a WordPress-based, self-service platform available to current students to create websites or blogs for personal or course-related use.

Students wishing to use the service can immediately create an Unofficial Blog website by syncing your GW NetID to the platform. The website address will be blogs.gwu.edu/”yourNetID”

With GW Blogs you can:

  • Set up a blog with a news feed and the ability for comments, or a traditional website with multiple static pages
  • Manage your site via a web-based interface (no need for knowledge of HTML or FTP)
  • Customize the layout of your homepage and interior pages via widgets
  • Grant other users access to edit your site
  • Use Wordpress plugins to extend your site’s functionality
  • Choose from multiple template options in GW’s official color palette

Create your Unofficial Blog Website

Visit the GW Blogs Support section for detailed instructions about how to choose your theme and create web pages and blog posts.

GW Mobile provides instant access to information on key university resources from a web-enabled mobile device. The app is available for iOSAndroid and Mobile Web. Students can use GW Mobile to find out course availability, schedules and instructor information, access campus maps, access GW directory services, read about university news, find campus shuttle information, access GW email and more. 

GW Mobile FAQs

Features

  • Courses
    Find out course availability, schedules and instructor information. View your personal class schedule.

  • Maps
    Locate emergency Blue Light locations, campus buildings, parking, shuttle stops, dining locations and more. Live GPS walking directions available.

  • Library
    Search the library catalog, reserve a study room, renew borrowed items, ask questions, and more.

  • Directory
    Search the GW Directory, call Directory Assistance or use the "Quick Contacts" feature to access university departments and services.

  • GWToday
    Read GW's flagship publication with breaking news and in-depth articles about academic programs, research initiatives and the GW community.

  • Schools
    View the most recent blogs, events, news and social networks from all of GW's schools.

  • Shuttle
    Track the Vern Express and VSTC shuttle. View the Vern Express and VSTC news feed to find out about delays.

  • Safe Ride
    Reserve Safe Ride pick-up and set notifications from your phone.

  • GW Email
    Access your GW email account from anywhere. Easily use all of the Google apps, including Calendar and Drive.

  • Alumni
    View GW's support services for alumni.

  • Athletics
    View top news, schedules and information about men's, women's and co-ed sports at GW.

  • Calendar
    Browse GW events, the academic calendar and the alumni and athletics calendars.

  • Emergency Info
    View campus alerts as well as contact information for Haven, Colonial Health Center, Campus Advisory and Sexual Assault Response, the University Police Department and more.

  • Give
    Donate a gift to the George Washington University.

  • Hatchet
    Read the GW Hatchet, an independent student newspaper, for campus and DC news, opinions, culture and entertainment.

  • Registrar
    Sign in to Mobile GWeb to view courses, weekly schedules, academic holds, and academic records and search the course catalog.

  • Social
    Follow GW on Twitter, Facebook, YouTube and Instagram.

  • Feedback
    Email us your feedback on the GW Mobile app.

  • Dining/ Dining Budgeting
    Helping students to manage their dining dollars by showing them the remaining balance, some future planning and past 6 months transactions.

  • Virtual Tour
    Virtual 3D illustrations of campus buildings.

  • Commencement
    Seasonal module to show resources of the commencement ceremony.

  • GW Engage
    A portal for GW events and organizations for students.

  • COVID-19 Resources
    All resources about COVID-19 physical and mental health resources for students, staff and faculty. Contains Campus policy, FAQs, Hotlines and University updates.

  • Health Resources
    Mental and physical appointments, Colonial Health Center, Lerner Health and Wellness Center, GW Listens and CARE referral.

  • Push Notifications
    Sending push notifications to the users of the app.

  • Orientation Agenda
    Dynamic events listing for different tracks, with the ability to build a personalized schedule from different events, filter, favorite, and add favorite events to the calendar.

  • Martha
    GW's “Virtual Agent,” is an easy-to-use channel that gives you access to the information and instructions for the services you want, when and how it is convenient for you.

New Students and Family persona:

  • What Does it contain?

New Persona within GW Mobile to segment the new incoming students.

A communication channel to send push notifications to welcome and update the incoming students.

One stop-shop for all campus resources that new students should be aware of (Virtual Tour, Safety & Security, COVID-19, Transportation, Campus Maps, CARE Referral, Fixit, Martha Chat, Directory and more)

  • The Orientation Schedules:
    Dynamic events listing for different tracks, with the ability to build a personalized schedule from different events, filter, favorite, and add favorite events to the calendar.

  • On-Campus living:
    Contain the personal move-in information for each student (Time, Date, New Address, Map, and image of the building) with a reference to e-services where students can check-in. As well as the Move-in e-Guide.

  • IT Support:
    A reference to the IT Support resources on Back to School event.

Webex, a Colonial Connect service, is available to all GW students, faculty and staff. Webex is a collaborative meeting tool that allows for real-time video meetings and sharing of computer content over the web. Features include multi-point video conferencing and desktop share to meet for a group project, catch up with friends or make a video call home.

Students can host Webex meetings for free using a computer, smart phone or tablet and a headset or speakers to participate in the audio portion of the meeting. Student hosted meetings can support up to 1,000 attendees. Students may attend WebEx meetings hosted by faculty and staff for free; any fees will be charged to the meeting host. Fee-based Webex hosting with long distance or toll-free calling service is not available for students.

Faculty, staff, students and guests of the university may all be invited to and attend Webex meetings on either the faculty and staff domain or the student domain. If you are hosting, simply invite your attendees by email address in the Webex tool. To begin using your Webex account, login to gwstudent.webex.com with your GW email address ([email protected]) and corresponding password.

Webex Best Practices

Monitoring - Due to circumstances resulting from COVID-19 (coronavirus disease), a historic number of employees are rapidly transitioning to remote work. Webex meetings have never been more vital for staying connected. This is also putting a tremendous strain on regional internet service providers and telephony providers which may result in telephony incidents or service degradation at certain peak times.

Here are a few tips to get the best meeting experience in any situation:

  • Disconnect from your VPN: GW provides a Virtual Private Network (VPN) service that allows you to access the University network while working remotely. You can use Webex Meetings outside of VPN for the best experience.
  • Choose audio over video: Webex will suggest or automatically lower your resolution and may eventually turn off your video to adapt to your network quality. You can choose to do this yourself at any time. Learn more about improving your experience by eliminating video here.
  • Build in breaks: You can get a faster join experience by joining 5 minutes early or, better yet, schedule meetings on the 15th or 45th minute of the hour.
  • Switch to call-in audio: If your internet audio and video experience or call me/call back does not work, you can keep collaborating. Call in using the dial-in numbers in your meeting invitation to join via your cell phone or landline. If the primary phone number that is provided is temporarily unavailable, the invitation includes a long list of other global call-in numbers you can try. Learn more about opting for call-in audio here.

Other Helpful Links for Webex

Best Practices Guide

Webex Essentials

Webex Troubleshooting

Webex Video Tutorials

Webex Mobile App Resources

Webex Mobile App Support

Installing Webex Mobile App

Webex 415 to 202 Quick Reference Guide (pdf)

How to Enable Closed Captions in Webex

Blackboard at GW is an online course management system based on the Blackboard Learning System. It enables users to access course syllabi, course-related materials, assignments, assessments and communication features provided by instructors. Blackboard at GW is an authenticated system, so GW community members can only gain access to the online content for courses for which they are registered.

To login to Blackboard, use your GW NetID (the portion of your email address before the @ symbol) and corresponding password. Please note that you will be able to log in to Blackboard approximately 24 hours after you first claim your Net ID.

GW Information Technology Support Center is the first point of contact for Blackboard support. The IT Support Center is available Monday - Friday, 7:00am - 10:00pm by phone at 202-994-4948 and press option 2 or by email at [email protected]. You can also submit a web request support ticket

After hours, weekend and holiday support is also available through Blackboard Learn Support which can be contacted via the same number 202-994-4948 option 2 when the IT Support Center is closed. 

 

Access Blackboard

Resources

How to login to Blackboard
Blackboard FAQs
Blackboard Course Management  
Blackboard Workshops

GW Blogs is a WordPress-based, self-service platform available to current faculty ans staff to create websites or blogs for personal and official use.

Unofficial Blog sites are intended for personal websites, including faculty CV websites. Unofficial Blog sites can be created immediately by syncing your GW NetID to the platform.

Official Blog sites are intended for use for official GW business, such as for an event, initiative, grant-based research project or university department. These sites are typically reserved for academic and administrative departments; however, exceptions can be made on a case-by-case basis.

All requests for Official Blog sites are reviewed by GW Information Technology and Marketing & Creative Services to ensure that GW Blogs is the appropriate platform for the requested website. Approved Official Blogs sites are typically available within 3 to 5 business days. Requests from academic departments may also be subject to review by the applicable school's or college's central communications or technology department, and may take longer to process.

With GW Blogs you can:

  • Set up a blog with a news feed and the ability for comments, or a traditional website with multiple static pages
  • Manage your site via a web-based interface (no need for knowledge of HTML or FTP)
  • Customize the layout of your homepage and interior pages via widgets
  • Grant other users access to edit your site
  • Use Wordpress plugins to extend your site’s functionality
  • Choose from multiple template options, including “official” templates with GW branding and “unofficial” templates for personal sites

Get started with GW Blogs

Visit the GW Blogs Support section for detailed instructions about how to choose your theme and create web pages and blog posts.

GW Drupal is GW's central content management system.  The system supports multiple types of content with a customizable layout, so that websites can be customized accordingly with needs. Use the GW Drupal Website Project Request Form to request migration of an existing website, creation of a new website or reorganization and editing of an existing website in GW Drupal. 

Submit a Drupal Website Project Request

Learn more about GW Drupal and its features and tutorials for managing your GW Drupal website

GW Mobile provides instant access to information on key university resources from a web-enabled mobile device. The app is available for iOSAndroid and Mobile Web. Students can use GW Mobile to find out course availability, schedules and instructor information, access campus maps, access GW directory services, read about university news, find campus shuttle information, access GW email and more. 

GW Mobile FAQs

Features

  • Courses
    Find out course availability, schedules and instructor information. View your personal class schedule.

  • Maps
    Locate emergency Blue Light locations, campus buildings, parking, shuttle stops, dining locations and more. Live GPS walking directions available.

  • Library
    Search the library catalog, reserve a study room, renew borrowed items, ask questions, and more.

  • Directory
    Search the GW Directory, call Directory Assistance or use the "Quick Contacts" feature to access university departments and services.

  • GWToday
    Read GW's flagship publication with breaking news and in-depth articles about academic programs, research initiatives and the GW community.

  • Schools
    View the most recent blogs, events, news and social networks from all of GW's schools.

  • Shuttle
    Track the Vern Express and VSTC shuttle. View the Vern Express and VSTC news feed to find out about delays.

  • Safe Ride
    Reserve Safe Ride pick-up and set notifications from your phone.

  • GW Email
    Access your GW email account from anywhere. Easily use all of the Google apps, including Calendar and Drive.

  • Alumni
    View GW's support services for alumni.

  • Athletics
    View top news, schedules and information about men's, women's and co-ed sports at GW.

  • Calendar
    Browse GW events, the academic calendar and the alumni and athletics calendars.

  • Emergency Info
    View campus alerts as well as contact information for Haven, Colonial Health Center, Campus Advisory and Sexual Assault Response, the University Police Department and more.

  • Give
    Donate a gift to the George Washington University.

  • Hatchet
    Read the GW Hatchet, an independent student newspaper, for campus and DC news, opinions, culture and entertainment.

  • Registrar
    Sign in to Mobile GWeb to view courses, weekly schedules, academic holds, and academic records and search the course catalog.

  • Social
    Follow GW on Twitter, Facebook, YouTube and Instagram.

  • Feedback
    Email us your feedback on the GW Mobile app.

  • Dining/ Dining Budgeting
    Helping students to manage their dining dollars by showing them the remaining balance, some future planning and past 6 months transactions.

  • Virtual Tour
    Virtual 3D illustrations of campus buildings.

  • Commencement
    Seasonal module to show resources of the commencement ceremony.

  • GW Engage
    A portal for GW events and organizations for students.

  • COVID-19 Resources
    All resources about COVID-19 physical and mental health resources for students, staff and faculty. Contains Campus policy, FAQs, Hotlines and University updates.

  • Health Resources
    Mental and physical appointments, Colonial Health Center, Lerner Health and Wellness Center, GW Listens and CARE referral.

  • Push Notifications
    Sending push notifications to the users of the app.

  • Orientation Agenda
    Dynamic events listing for different tracks, with the ability to build a personalized schedule from different events, filter, favorite, and add favorite events to the calendar.

  • Martha
    GW's “Virtual Agent,” is an easy-to-use channel that gives you access to the information and instructions for the services you want, when and how it is convenient for you.

New Students and Family persona:

  • What Does it contain?

New Persona within GW Mobile to segment the new incoming students.

A communication channel to send push notifications to welcome and update the incoming students.

One stop-shop for all campus resources that new students should be aware of (Virtual Tour, Safety & Security, COVID-19, Transportation, Campus Maps, CARE Referral, Fixit, Martha Chat, Directory and more)

  • The Orientation Schedules:
    Dynamic events listing for different tracks, with the ability to build a personalized schedule from different events, filter, favorite, and add favorite events to the calendar.

  • On-Campus living:
    Contain the personal move-in information for each student (Time, Date, New Address, Map, and image of the building) with a reference to e-services where students can check-in. As well as the Move-in e-Guide.

  • IT Support:
    A reference to the IT Support resources on Back to School event.

Webex, a Colonial Connect service, is available to all GW students, faculty and staff. Webex is a collaborative meeting tool that allows for real-time video meetings and sharing computer content over the web. Features include multi point video conferencing and desktop sharing to help facilitate online meetings or teach a class. Sessions can be recorded and can accommodate up to 1,000 users in a simultaneous single session.

There is no charge for attending a Webex meeting when you use your computer to participate in the meeting. This is the preferred method of participation. If attendees opt to participate via the toll-free dial-in number (1-800 or 1-855) or through the Webex call me/call back feature, the meeting host will be charged the standard contractual rate per minute, per attendee who use this service. There is no charge from GW to the individual department for Webex attendees to attend using the 415 area code number.

To begin using your Webex account, login to gwu.webex.com with your GW email address ([email protected]) and corresponding password.

Webex Best Practices

Monitoring - Due to circumstances resulting from COVID-19 (coronavirus disease), a historic number of employees are rapidly transitioning to remote work. Webex meetings have never been more vital for staying connected. This is also putting a tremendous strain on regional internet service providers and telephony providers which may result in telephony incidents or service degradation at certain peak times.

Here are a few tips to get the best meeting experience in any situation:

  • Disconnect from your VPN: GW provides a Virtual Private Network (VPN) service that allows you to access the University network while working remotely. You can use Webex Meetings outside of VPN for the best experience.
  • Choose audio over video: Webex will suggest or automatically lower your resolution and may eventually turn off your video to adapt to your network quality. You can choose to do this yourself at any time. Learn more about improving your experience by eliminating video here.
  • Build in breaks: You can get a faster join experience by joining 5 minutes early or, better yet, schedule meetings on the 15th or 45th minute of the hour.
  • Switch to call-in audio: If your internet audio and video experience or call me/call back does not work, you can keep collaborating. Call in using the dial-in numbers in your meeting invitation to join via your cell phone or landline. If the primary phone number that is provided is temporarily unavailable, the invitation includes a long list of other global call-in numbers you can try. Learn more about opting for call-in audio here.

Other Helpful Links for Webex

Best Practices Guide

Webex Essentials

Webex Troubleshooting

Webex Video Tutorials

Webex Mobile App Resources

Webex Mobile App Support

Installing Webex Mobile App

Webex 415 to 202 Quick Reference Guide (pdf)

How to Enable Closed Captions in Webex