Business intelligence (BI) is a set of technologies, tools and processes that assist organizations and decision makers in using data to understand and analyze organizational performance. BI uses fact-based management to facilitate decisions and actions.
The GW business intelligence (BI) strategy will ensure that the right information is available to the right decision makers at the right time and in the right context in order to drive the university forward.
The expected results include a business-driven, collaborative environment with effective data governance and standardized methodologies and tools. This transformation will enable the university community to effectively and efficiently consume information for actionable, fact-based decisions.
The BI initiative will result in a number of benefits for GW's offices, schools and departments and will help to support the university's academic and administrative needs. The benefits include:
The vision for the future of BI at GW includes:
To speed up delivery of BI capabilities to GW stakeholders, the BI initiative will use an iterative, incremental scrum-based approach. Agile BI involves applying an agile mindset to business intelligence. This strategy includes the following components:
The graphic below illustrates the BI agile capability development concept.
The GW business intelligence (BI) initiative will be deployed using the following approach:
Prioritization of BI efforts is the responsibility of the Business Intelligence Advisory Committee and will take into consideration the following factors:
Areas of critical business needs will be determined by capability, need and the importance of the data domain for the university.
The organizational entities below comprise the GW BI community; each entity's roles and responsibilities are described at a high level.
All GW business intelligence (BI) solutions will be released on a 12-week schedule (every six sprints). BI solutions are completed in the order of priorities set quarterly by the committee.
Jelena Roljevic, Associate Vice President, Business Intelligence and Enterprise Information Services, responds to the topic of "Using Analytics to Answer Important Institutional Questions."
The Business Intelligence team from GW appeared in a Campus Technology article focused on agile technology.
The Business Intelligence Services team was recognized as a Campus Technology Impact Award winner for its Dean’s Dashboard; a collection of several high-level metrics from different business areas across the university. The Dean's dashboard allows deans to access the information they need at a much-reduced cost and time commitment from university support staff, who no longer have to dedicate large portions of their time to collecting and organizing information. Read more about how the dashboard is streamlining access to complex data in the Campus Technology article.
Jelena Roljevic, Assistant Vice President of Business Intelligence and Enterprise Information Services, spoke at Informatica World 2016 - addressing data governance and how business intelligence is working to inform admission decisions and student engagement.
The Division of Information Technology (IT) Business Intelligence team recently worked with the Office of Survey Research and Analysis, Division of Student Affairs Career Services and Planning and Outreach, the Office of Development and Alumni Relations, the Office of Undergraduate Admissions, the Division of External Relations and the GW School of Business to develop a new visualization tool highlighting activities of GW graduates six months after commencement.
The Business Intelligence Services team received the 2015 Innovation Award from the National Association of College and University Business Officers (NACUBO) for its Principal Investigator's Dashboard.
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