IT Initiatives
Moving Banner to the Cloud
We are excited to announce GW is modernizing its student information system and human resource system by implementing Ellucian’s Banner Software as a Service (SaaS) platform. This will lead to significant improvements in efficiency and the faculty/staff/student experience.
New myGW Coming Spring 2024
The myGW webpage and mobile app have been redesigned to centralize access to the university’s online services. Along with a fresh look, the new myGW includes customization features that make it easier to find the GW resources that matter to you.
Access the new myGW by visiting go.gwu.edu/mygw. Both sites will be available until the end of the semester.
Tableau is moving to the cloud
Tableau | GW Insight, one of the Business Intelligence reporting tools, is moving to the Cloud! Active dashboards are being gradually migrated to Tableau Cloud, Tableau's Software-as-a-Service (SaaS) solution.
Upgrade your Phone
GW IT is streamlining phone and voice services to provide a seamless experience, contribute to campus sustainability efforts, and drive efficiency by reducing physical phones.
- Access your GW phone number from anywhere using a software based phone (soft phone).
EAS Will Soon Use SSO Authentication
GW IT has kicked off a project to bring a consistent login experience to the Enterprise Accounting System (EAS). EAS will be integrated with GW Single Sign On (SSO) for authentication. This initiative will make access easier for new users, reduce GW’s cybersecurity risk, and prevent the need for additional login credentials for many EAS users.
Microsoft Copilot
Copilot (formerly Bing Chat Enterprise) is now available to GW faculty and staff. Microsoft’s Copilot is a chatbot powered by generative AI, and can be used to find information, research a topic and generate content. GW provides access to Copilot with Data Protection, which offers enhanced security. Copilot data is not saved or shared with Microsoft, and data is not used to train artificial intelligence (AI) models.
Alumni Account & Google Storage
Google has recently changed its policy for the Google Workspace applications (e.g. Google Drive) to limit storage usage for higher education institutions. In keeping with best practices in higher education to manage storage and to address security concerns, GW will no longer provide Google Drive or Google Calendar to alumni. Your @gwmail.gwu.edu Google email account will continue to be available to you, but it will now have a storage limit of 5GB. In preparation for this transition, we are asking that you backup any Google Drive, Calendar data and any email attachments that you wish to retain before January 31, 2024.
GW IT is also increasing security requirements for all GW accounts. Accounts must have a successful web login annually to remain active. Checking your GW email using a third party email application, like Outlook or Google Mobile App, and forwarding your GW email to another email account does not count as an active login.
IT Website Redesign
The IT website has been redesigned. The new design is the first step in improving navigation and making it easier to find resources and support. In the redesign, we consolidated acadtech.gwu.edu and printing.gwu.edu into IT.gwu.edu, making it more convenient to access related services. We have plans to expand the resources and service offerings in the future. As we evolve, your feedback is invaluable. Please fill out our survey
New Microsoft Teams Application
Microsoft is now offering a New Teams app. They have reimagined Teams to be faster, simpler, and more flexible. The new Teams app is now available to all GW users. Microsoft will be automatically updating users to the new Teams app starting March 31st, 2024.
Network Upgrades
GW IT is undergoing a major Wi-Fi upgrade, which includes replacing access points and other Wi-Fi hardware across our campuses.
We Value Your Feedback
Your feedback helps us improve our services and provide the best experience possible.
Web Conferencing Feedback
Provide feedback on these Communication and Collaboration technologies used at GW, and let us know your web conferencing preferences.
Technology Consult & Feedback
Request technology needs beyond standard technical support or provide feedback on current or upcoming technologies
IT Website Redesign Feedback
IT.gwu.edu has been redesigned. We'd love to know what you think as we continue to expand resources and service offerings.