GW’s Division of Information Technology works with students, faculty, staff and departments across the university to provide advanced technology solutions. From Internet and phone connections in offices and residence halls to software that supports admissions, online registration and other aspects of day-to-day business, the Division of IT keeps GW connected. Get Started Find out about technology offerings for students, how to create a NetID, connect to GWireless, or acquire communication services for your department. IT Support Whenever You Need It... The Division of Information Technology (IT) is pleased to announce the IT Support Center, which features expanded technology support services. Beginning June 1, 2011, support analysts will be available 24 hours per day to assist GW students, faculty and staff with their technology needs. The IT Support Center, located on the Virginia Science and Technology Campus, will provide GW students, faculty and staff with a one-stop shop for general technology support, such as managing repair tickets and basic troubleshooting. The Division of IT is launching this effort in the summer to ensure it is prepared to address the robust support needs at the beginning of the academic year. The IT Support Center can be reached at (202) 994-GWIT(4948), ithelp@gwu.edu or ITsupport.gwu.edu. Outages  All Enterprise Systems are operating
normally at this time.
To report a technical issue, please contact the IT Support Center at 202-994-GWIT (4948). Technical assistance is available 24 hours a day, 7 days a week.
[Updated: 02/01/2012 | 9:06 PM]
Novell GroupWise Service Degradation
GW is currently experiencing an unplanned service degradation with our GroupWise email servers. As a result, messages sent earlier today have been queued for delivery and users may experience some delay in messages reaching their intended destination. The incident that caused this delay has been addressed, and mail that is sent now will go through immediately. All queued messages will be delivered but it will take some time for the system to work through the backlog of queued messages. We apologize for any inconvenience. Div. IT staff are currently monitoring the GroupWise mail queues to make sure they clear as quickly as possible. For a full status update, please contact the Div. IT Support Center at 202-994-GWIT (4948). The Div. IT Support Center is 24 hours a day 7 days a week. Thank you. Division of Information Technology
[Updated: 2/22/2012 | 1:55 PM]
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