Update - Information about the Heartbleed Bug

This message is a follow-up to the mass email sent Thursday, April 10, about the Heartbleed vulnerability, the security flaw affecting many widely-used websites and services.

The Division of Information Technology (IT) has patched all GW systems, and we strongly encourage you to change your NetID password. Your NetID password is the password used to log in to GW email and GW1X. Update your password and ensure your continued security by visiting https://identity.gwu.edu and following the steps to reset your password.

After you change your password, you will also need to update your password change in mobile devices and email clients, such as Microsoft Outlook.

Questions: For questions or to report any problems, please contact the IT Support Center 202-994-GWIT (4948), ithelp@gwu.edu or http://itsupport.gwu.edu. Technology assistance is available through the IT Support Center 24 hours a day. 


The Division of Information Technology (IT) is the chief provider of technology infrastructure, services and applications at the George Washington University (GW).  The Division of IT partners with stakeholders across GW to equip students, staff and faculty with the technology know-how and tools necessary to achieve academic excellence.

GW's Division of IT works with students, faculty, staff and departments across the university to provide advanced technology solutions.  From Internet and phone connections in offices and residence halls to software that supports admissions, online registration and other aspects of day-to-day business, the Division of IT keeps GW connected.

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Phishing Scams - Don't Get Caught!

What is phishing?
Phishing is a type of online scam that uses false e-mails, forms and websites to collect personal information for identity theft. Such information can include usernames, passwords, Social Security numbers, credit cards and other information. Many of these scams appear legitimate but should be avoided and reported to abuse@gwu.edu.