Technology Checklist for Telecommuters

Telecommuting allows an employee to work from an alternative work location, such as their home, for all or part of his/ her regular workweek. It is an arrangement that may be appropriate for some employees in some positions when job, employee, and supervisor characteristics are best suited to such an arrangement. For more information about telecommuting at GW, read the Telecommuting Guide.

If you are a telecommuter or would like to request a telecommuting arrangement, please be sure you meet the following technology requirements. 

 Follow GW computer recommendations

Using a GW-issued computer to access GW systems is strongly encouraged and in some cases may be necessary. If an employee will be telecommuting only one or two days a week and intends to use his/her personal computer during those times, it is important that he/she is familiar with all of GW policies pertaining to the protection of GW’s systems and informationPlease note that some of GW's technology applications and systems may not be compatible with non-GW computers.  Please test access to your applications and discuss with your supervisor before starting to telecommute if you are unable to use a GW-issued computer while teleworking. 

 Download the Cisco AnyConnect Virtual Private Network (VPN) Client

Virtual Private Network (VPN)The VPN allows remote access to many university systems and resources that are otherwise protected from off-campus access. It does this by creating a "virtual" encrypted channel from your remote location back to GW's network.

If you’re working remotely, it’s always a good idea to log in to VPN. The VPN provides a secure connection that may not be available when using WiFi in a public location, such as a coffee shop or cafe.

 Confirm access to phone and web conferencing services

Colonial Connect ServicesColonial Connect allows faculty and staff to communicate with each other across campuses, offices, residence halls and off-campus locations through chat, voice, video and web conferencing.

  • Jabber
    • Jabber brings phone capabilities to your computer through the integration of chat, voice, video and desktop share in one tool. Jabber allows you to make and receive calls, check voicemail, receive voicemail messages in your email inbox, group chat with others and easily see who is online, integrate your calendar and share video and desktop with someone else all from your computer. Jabber also supports WebEx integration, and will automatically send invited to those within a Jabber group chat if WebEx is needed. Request Jabber
  • Single Number Reach
    • With this feature, your office extension will ring on your mobile device, allowing you to answer a call on the device of your choice. Set up single number reach at http://go.gwu.edu/selfservice using your GW NetID and corresponding password. You can use this site to have your phone or Jabber line ring to your local cell phone number. 
  • WebEx
    • WebEx is a collaborative meeting tool that allows for real-time meeting and sharing computer content over the web. Features include multi-point video conferencing and desktop share to help facilitate online meetings or teach a class. For information on how to access this service, visit the WebEx for faculty and staff page.

 Know where to find technology support

Access the GWiz knowledge base, a resource that allows GW community members to find self-service knowledge about technology and assistance with the Division of IT's services

The IT Support Center is available to support telecommuters at GW.

 Follow the Information Technology policies

Information Security PolicyMaintaining the security, confidentiality, integrity, and availability of information stored in the university’s computer networks and data communications infrastructure (“university systems”) is a responsibility shared by all users of those systems. All users of university systems are responsible for protecting those resources and the information processed, stored or transmitted thereby as set forth in this policy. Violations of this policy may result in disciplinary action up to and including termination or expulsion.

Acceptable Use Policy for Computing Systems and ServicesThis policy governs the use of computing and network resources at the George Washington University. These resources provide access to information and services on and off campus, as well as, the ability to communicate with other users worldwide. Such access is a privilege extended to members of the university community as a benefit of their association with the university.

Application and System Access Policy: It is the policy of the university to promote secured and appropriate access to its applications, and to the systems and data used, processed, stored, maintained and/or transmitted in and through those systems. This policy defines individuals’ responsibilities in promoting secured and appropriate access, and applies to all university systems.