Tech Commons Portal

The Division of Information Technology (IT) is transforming its support options to provide more mobile and flexible technology support to the GW community. Beginning in June, the Tech Commons support center will no longer be located on the lower level of Gelman Library as the Division of IT works to focus staffing resources and provide more personalized service to the GW community. Additional in-person support options will be announced over the summer and be in place for beginning of the fall 2017 semester. 

Please see the information below on where you can find frequently requested IT support services.  

Support Resources

Hardware Supportpassword changes

Computer support and warranty repairs will be transitioned to the Buff And Blue Technology Center, located at 2100 Pennsylvania Ave NW Suite D. 

division of itGeneral Technology Support

The IT Support Center is available to help with your technology needs through 202-994-GWIT (4948), ithelp@gwu.edu or by submitting a ticket on IT.GWU.EDU. Additional self-help materials can be found in the GWiz Knowledge Base, go.gwu.edu/gwiz

accounts
GW Accounts

 

Internet

Network & Connectivity

guardChange Your Password

security

Security
The GW community has access to Symantec Endpoint Protection, an anti-virus software. 

softwareSoftware Downloads

newComputer & Software Recommendations

gwiredGWired Equipment

Please call the IT Support Center at 202-994-4948 to check out media converters to connect to GWired.

back up

Backup & Storage

tv

TV

GW students living on-campus can watch and record live TV from any device with Philo

training

Training

GW community members have access to several training resources, including lynda.com

tempiettoInformation for Incoming Students, Faculty and Staff

off-boardingInformation for Students, Faculty and Staff Leaving GW