Scheduled Upgrade to DMZ Firewalls (Perimeter Network) on the Foggy Bottom Campus

GW Information Technology (GWIT) will be performing scheduled upgrades to the DMZ Firewalls on the Foggy Bottom beginning Sunday, August 16, 2020 at 6:00 pm through Monday, August 17, 2020 at 2:00 am. The DMZ is a perimeter network that provides extra security protections of external facing resources at the University. 


Impact: The following services will be available during the scheduled firewall maintenance: wired and wireless Internet, GW Email (G Suite), GWAlert, Virtual Private Network (VPN), Blackboard, and GWorld services including Card Access, GWorld Purchases, Parking Access and Mobile ID Access.


The following service applications behind these firewalls will incur intermittent outages and/or operate in a degraded state. Upon completion of the scheduled upgrade, these services will need to be revalidated. Please report any issues after the upgrade to [email protected].


  • Award Tracking Portal

  • Colonial Connect

  • Listserv and various Emails services (delays in email delivery)

  • iSupply

  • Banner

    • Affiliate account requests

    • Banner Administrative Pages

    • Banner Printing

    • Change in Status

    • DegreeMAP

    • Electronic personnel action forms (EPAFs)

    • Faculty hire

    • GWeb Information System

    • GWid retrieval page

    • Labor Redistribution

    • Online course evaluations system

    • Perceptive Content

    • SQR

    • Stipend Management Application (SMA)

    • Student hire

  • Data Warehouse (external feeds)

  • MyGW Portal

  • GCAS Tracker

  • Enterprise Accounting System (EAS)

  • Secure Transfer

  • JCI Metasys and SCADA

  • ARMS

  • Horizons virtual desktops

  • School of Public Health Drupal Websites

  • FBDC Loadbalancers and as a result all non-DR load balanced services.

  • Data Center Hosting

    • Virtual Machine Administration & Alerts

    • Virtual Machine Self-Service (including FBDC and VADC)

    • Virtual Machine Backups

    • Database Backups