Scheduled Maintenance Affecting Multiple Technology Services

The Division of Information Technology (IT) plans to perform scheduled maintenance affecting multiple technology services beginning Friday, March 10, 2017 at 9:00pm through Tuesday, March 14, 2017 at 9:00am. 

The following services will be available:

  • ACAD web server
  • Blackboard
  • Colonial Connect
  • Data Warehouse (data as of 3/9/17)
  • GWAlert
  • GW Email
  • GWorld card access
  • Kronos Time Reporting
  • Listserv
  • Virtual Private Network (VPN)
  • Wired and Wireless Internet

Impact to users: The services listed below may not be available during the maintenance period: 

  • 4Ride
  • Academic Scheduling (site will be available, some processes may not work)
  • Advance
  • APEX
  • Appworx
  • ARMS
  • Award Tracking Portal (data integration will not be available)
  • Banner INB, PRDQ, PRDP, Mobile
  • BookNow
  • Citrix
  • CIS Terminations
  • Cognos
  • Colonial Connect extension mobility (sign in to backup extension mobility service)
  • Colonial Connect Jabber without VPN
  • Colonial Connect voicemail to email
  • Conference Programmer
  • CourseLeaf (site will be available, some processes may not work)
  • CRM TargetX (site will be available, some processes may not work)
  • Crystal Reports
  • Data Quality
  • Data Transfer
  • DegreeMap
  • EAD File Sharing
  • EAD Printing (only on Foggy Bottom campus)
  • Enterprise Accounting System (EAS)
  • Faculty Hire
  • Financial Management Tool integrations with ERP systems
  • GCAS Tracker
  • GW Drupal Content Management System (content publishing is not available)
  • GWeb Information System
  • GWdocuments (cabinets relying on Banner and EAS will not be available)
  • GWorld web services
  • iBuy (site will be available, some processes may not work)
  • Informatica
  • iSupplyGW
  • JCI Metasys
  • Marvin Center Scheduling
  • McGann Parking
  • National Security Archive
  • NolijWeb
  • Remedy IT Service Management
  • RMS Housing (data integration will not be available)
  • SCADA
  • SCCM
  • Stipend Management Application
  • Student Hire
  • Study Abroad (data integration will not be available)
  • Summer Housing
  • Sunapsis (data integration will not be available)
  • TaskStream
  • TouchNet (real-time data will not be available, TouchNet deposits will not be available, tuition payments will be queued)