Change your NetID Password

Please follow the instructions below to reset your NetID password:

  1. Visit https://identity.gwu.edu.

  2. Select the option for GW Email/NetID Account Management or Reset/Forgot Password.

  3. Enter your GWID, and the password for your NetID/GW Email account. TIP:If you don"t know your GWid you can retrieve it here GWid Retrieval.

  4. Click the My Information icon. You will be given the option to change your password or security question.

  5. Create a new password for your account. Please follow the password policy below. Click Apply when complete.

 

If you do not remember the password for your NetID, you can do the following:

  1. Visit https://identity.gwu.edu.
  2. Select the option for GW Email/NetID Account Management or Reset/Forgot Password.
  3. Click Forgot Password? at the bottom of the page.
  4. Enter your GWID with an uppercase G. Click next and answer three security questions that you setup when you claimed your account.
  5. Create a new password for your account. Please follow the password policy below. Click Save when complete.

 

A valid password must meet all of the following conditions:

  1. At least 1 special character from !$%^&*()-_+={}[]|/?,.~
  2. Minimum of 8 and does not exceed 20 characters
  3. At least 1 upper case letter
  4. At least 1 number

 

Your password cannot contain:

  1. Your First Name
  2. Your Last Name
  3. Your GWID
  4. These characters: <>@#

 

You cannot reuse any of your previous eight (8) passwords.

 

NetID At A Glance

Eligibility

Students, faculty, staff, alumni and visitors

Requirements

You must claim your NetID through the Identity Management site. Long term visitors who require a NetID must have a GW sponsor request a GW Affiliate Account through the GW Affiliates Account Central site.

Resources

NetID password requirements
Change your NetID password
What's the difference between a NetID and GWid? 

Support

Contact the IT Support Center at [email protected]