IT Support Center

The IT Support Center, available Monday - Friday, 7:00am - 10:00pm, is your one-stop shop for all of your technology needs at GW.

Contact the IT Support Center:

Submit a ticket

Call 202-994-4948 or 4-4948 if calling from a campus phone (available Monday through Friday, 7:00am - 10:00pm)

Come visit us during office hours Monday through Friday from 10:00am to 5:00pm on the B1 Level of Academic Center (Rome/Phillips Hall) Room B154.

Prefer to skip the wait? Call us at 202-994-4948 to schedule an appointment during office hours at a time that fits your schedule. 

Email [email protected]

Support Resources

security

Change Your Password

password changes

Hardware Support

Apple warranty support is available at the Buff And Blue Technology Center, located at 2100 Pennsylvania Ave, NW.

accounts

GW Accounts

 

Internet

Network & Connectivity

tv

TV

GW students living on-campus can watch and record live TV from any device with Philo

guard

Security

The GW community has access to Symantec Endpoint Protection, an anti-virus software. 

gwired

GWired Equipment

Please visit the IT Support Center during office hours in Academic Center, Room B154 to check out media converters 

new

Computer & Software Recommendations

software

 

back up

 

assistance

Remote Assistance
 
The Division of IT support analysts have the ability to access your computer to provide technical assistance remotely; only use this option when directed to do so by a Division of IT support analyst.

training

Training

GW community members have access to several training resources, including lynda.com

tempiettoInformation for Incoming Students, Faculty and Staff

 

off-boarding

Information for Students, Faculty and Staff Leaving GW

What to expect when you leave the GW community.

Need Blackboard support? If you're a GW online student or faculty member, call 202-994-4948 and select option 2 for help with Blackboard.