IT Support Center

The IT Support Center, available Monday - Friday, 7:00am - 10:00pm, is your one-stop shop for all of your technology needs at GW, and offers support for the following:

  • GW accounts
  • Email
  • Getting connected: phone, data and cable TV
  • Technical endpoint support: computers, laptops and mobile devices
  • Enterprise applications
  • Commercial off-the-shelf software support

Need Blackboard support? If you're a GW online student or faculty member, call 202-994-4948 and select option 2 for help with Blackboard. 

Contact the IT Support Center:

  • Email ithelp@gwu.edu
  • Submit a ticket
  • Call 202-994-GWIT (4948) or 4-4948 if calling from a campus phone (available Monday through Friday, 7:00am - 10:00pm)
  • Schedule an appointment for in-person support, or visit us during office hours on the B1 Level of Academic Center

assistanceRemote assistance (for Mac and for PC), which allows Division of IT support analysts to access your computer to provide technical assistance remotely; only use this option when directed to do so by a Division of IT support analyst: