GW IT to Update GW Wireless Network

May 27, 2020

GW Information Technology (GW IT) is committed to providing our GW community the best experience possible when connecting to the GW wireless network. We are currently upgrading our wireless networks by reducing the number of Service Set Identifiers (SSIDs) used in order to provide a more streamlined wireless experience.

GW IT will perform network upgrades on Friday, May 29, 2020 from 5:00 am to 10:00 am. The GW community will not have access to wireless Internet throughout all GW campuses, including Foggy Bottom, Virginia Science and Technology Campus (VSTC) and Mount Vernon Campus during the upgrade. Upon completion, all members of GW will need to reauthenticate their logon credentials to access GW wireless networks.

What does reauthorization of logon credentials mean?

The GWireless and eduroam wireless networks use your GW NetID to authenticate your devices to the network. Upon completion of the upgrade, you will be prompted to accept and trust a new certificate from gwise.it.gwu.edu.

As we simplify the number of wireless networks on campus, the GWPlay service is being folded into the GWConnect wireless network, allowing  gaming and streaming devices to connect anywhere on campus where GWConnect is broadcast. Your gaming and streaming devices will need to be re-registered at mydevices.it.gwu.edu, and connected to the GWConnect SSID after the upgrade or when returning to campus.

What is going to be different from current wireless networks vs. new wireless networks?

Most wireless users join GWireless or eduroam to connect to wireless on campus, their experience will see a smoother authentication process and better device management. The GWConnect network will now be capable of servicing both university guests and Internet of Things (IoT) devices for faculty, staff and students. This eliminates the need for multiple SSIDs to be broadcast which can hinder the user experience. 

Further information and instructions on how this upgrade will affect GW Wireless network connections can be found here.

Questions? For questions or to report any problems, please contact GW Information Technology at 202-994-GWIT (4948), [email protected] or IT.GWU.EDU. For self-help resources and answers to frequently asked questions, please visit the GWiz knowledge base at http://go.gwu.edu/martha.