The Division of IT Is Here to Help

May 02, 2016

Computer go on the fritz during finals? Never fear, Tech Commons is here! Don’t forget about this great technology resource for walk-up support in the Lower Level of Gelman Library. Tech Commons houses walk-up support services for GW students, staff and faculty. Tech Commons is a centralized, convenient location to receive in-person assistance from knowledgeable staff with technology needs.

Walk-up Support

  • Windows and Apple operating system support
  • Dell warranty hardware support (including Alienware)
  • Apple warranty hardware support (including iPad, Apple TV and Beats by Dre)
  • Wireless configuration
  • Mobile device setup and troubleshooting
  • Email support (GWMail and alternate mail clients)
  • Symantec anti-virus installation
  • Malware removal/cleaning
  • Computer check-ups and maintenance
  • Application support
  • NetID, GWid and Blackboard account support
  • GWeb information System support

Learn more here