Colonial Connect Training Resources

Colonial Connect

The Division of IT is pleased to provide the GW community with access to Colonial Connect, a state-of-the-art unified communications system. The system allows faculty and staff to communicate with each other across campuses, offices, residence halls and off-campus locations through chat, voice, video and web conferencing. 

Online and in-person training is available for many Colonial Connect services. Please review the options below to find the training opportunity to fit your needs. If you have questions about Colonial Connect training, please contact training@gwu.edu

    Jabber Training

    Jabber is a software client that integrates chat, calling and video capabilities into one easy-to-use application. This training will show you how to make and receive calls, check voicemail, group chat with others and easily see who is online. The training will also show you how to share any installed webcams and your desktop with someone else.

    Live Onling Training via WebEx

    Please use the links below to register for Jabber training.  You will be redirected to SkillPortIf you have issues registering for any of these sessions, or have questions regarding Jabber training, please contact training@gwu.edu.

    Online Training Videos

    The links below provide online training and resources for Jabber. These materials are available 24/7.

    Other Resources

    Colonial Connect Desktop Phone Training

    Standard Colonial Connect phone units provide video functionality in addition to traditional phone features such as dial in/dial out, hold, forward, transfer and voice mail.  Colonial Connect also includes powerful voice mail functionality as well as an integrated directory, eight-person ad-hoc conferencing, and extension mobility.  This training will show you how to use and leverage these features.

    In-person Training

    Please use the links below to register for Colonial Connect phone training. You will be redirected to SkillPort.  If you have issues registering for any of these sessions, or have questions regarding Colonial Connect training, please contact training@gwu.edu.

    Online Training Videos

    The link below provide online training and resources for Colonial Connect Phones. These materials are available 24/7.

    Other Resources

    WebEx Training

    WebEx is a powerful conferencing and collaboration tool that allows you to share your desktop, participate in multi-point video conferencing. This training will focus on leveraging WebEx Meeting Center for day-to-day conferencing. If you are interested in using WebEx for large-group sessions or academic use, please contact ithelp@gwu.eduInformation on how to get a WebEx account can be found at http://it.gwu.edu/webex-faculty-staff for faculty and staff or http://it.gwu.edu/webex-students for students. 

    Live Online Training via WebEx

    Live training sessions are currently available for Faculty and Staff. Please use the links below to register for WebEx training. You will be redirected to SkillPort.  If you have issues registering for any of these sessions, or have questions regarding Colonial Connect training, please contact training@gwu.edu.

    Online Training Videos

    The links below provide online training and resources for WebEx. These materials are available 24/7.

    Other Resources