Alerts Archive



Tech Update: Incoming calls to GW from some cell phone carriers encounter static

Monday, May 7, 2018 - 11:38am to 9:00pm

We are receiving reports of re-emergence of static on some cell phone carrier lines when calling GWU phone numbers.

Tech Update: Resolved - Incoming Call Quality Degradation

Friday, May 4, 2018 - 4:30pm to Saturday, May 5, 2018 - 1:00am

NetID Account Claim and Password Reset Unavailable | Completed

Wednesday, April 18, 2018 - 1:45pm to 5:00pm

The Division of IT has completed the emergency scheduled maintenance. We apologize for any inconvenience and appreciate your patience.

 

Scheduled Maintenance to Colonial Connect Service

Thursday, April 12, 2018 - 10:00pm to Friday, April 13, 2018 - 2:00am

The Division of Information Technology (IT) performing scheduled maintenance on the Colonial Connect service from Thursday, April 12 2018 10:00pm through Friday, April 13 2018 at 2:00am.

Network Service Degradation - 2033 K Street Offices | Resolved

Monday, April 9, 2018 - 11:00am to Tuesday, April 10, 2018 - 7:37pm

The Division of IT has resolved the network service degradation at 2033 K Street NW. We appologize for any inconvenience and appreciate your patience.

 

Resolved - MyGW Portal Degradation

Tuesday, April 3, 2018 - 8:30am to 9:00am

The earlier service degradation relating to accessing the MyGW Portal hosted at http://my.gwu.edu has been resolved.

Scheduled Maintenance to Colonial Connect Voice Mail Service

Thursday, March 29, 2018 - 7:00pm to Friday, March 30, 2018 - 3:00am

The Division of Information Technology (IT) will be performing scheduled maintenance on the Colonial Connect voice mail service on Thursday, March 29

Two-step Authentication for Microsoft OneDrive and Teams

Thursday, March 29, 2018 - 8:00am

Beginning Thursday, March 29, 2018, the GW community will begin using two-step authentication to sign into 

Voice Service Degradation with GW Telephone Numbers

Tuesday, March 20, 2018 - 8:30am to 12:00pm

The Division of Information Technology (IT) has identified a problem with some GW telephone numbers being unreachable fr

Resolved - Voice Service Degradation with GW Telephone Numbers

Tuesday, March 20, 2018 - 8:30am to 12:30pm

The voice service issue reported earlier today has been resolved.

Scheduled Maintenance to Colonial Connect Service

Monday, March 19, 2018 - 10:00pm to Tuesday, March 20, 2018 - 3:00am

The Division of Information Technology (IT) will be performing scheduled maintenance on the Colonial Connect, GW's unified communication service

Scheduled Maintenance: Drupal CMS

Monday, March 19, 2018 - 8:30pm to 9:30pm

Drupal CMS will be down for scheduled maintenance between approximately 08:30PM to 09:30PM tonight, Monday 3/19/18.

 

Scheduled Maintenance to Desktop as a Service Affecting Virtual Applications

Friday, March 16, 2018 - 8:00pm to Monday, March 19, 2018 - 6:00am

The Division of Information Technology (IT) will be performing scheduled maintenance to the Desktop as a Service (VMWare Horizon) platform, affecting GW virtual applications.

Scheduled Maintenance to GW Technology Services

Sunday, March 11, 2018 - 8:00am to 10:00am

The Division of Information Technology (IT) will be performing scheduled maintenance on some GW web sites and the MyGW portal on Sunday, March 11th, 2018 between the hours of 8:00am - 10:00am

Resolved - GW Portal Degradation

Wednesday, March 7, 2018 - 12:45pm to 1:20pm

The earlier service degradation relating to accessing the GW Portal hosted at http://my.gwu.edu from offsite has been resolved.