Alerts Archive

Past maintenance and IT issues



Scheduled Maintenance to Colonial Connect Phone Services

Tuesday, September 17, 2019 - 10:00pm to Tuesday, September 24, 2019 - 2:00am

GW Information Technology (GW IT) will be performing scheduled maintenance to Colonial Connect Phone Services on the following dates:

Scheduled Upgrade to the Windows Operating System on the Cognos Production Servers

Saturday, September 14, 2019 - 8:00am to 5:00pm

GW IT will be performing a scheduled upgrade to the Windows Operating System on the Cognos production servers on Saturday, September 14, 2019 from 8:00 am to 5:00 pm. 

Outage of Box Services

Thursday, September 12, 2019 - 1:01pm
Box has reported an outage of multiple components of Box Services.  Box is engaging all their teams to identify the cause and take steps towards remediation.
 

RESOLVED: Service Degradation GW Documentum

Thursday, September 5, 2019 - 12:37pm
This is to notify the GW Community that the problem reported with pull down menus in GW Documentum has been resolved. 

Update: Secure LDAP Authentication Issues for Multiple Applications

Wednesday, September 4, 2019 - 12:36pm

This is to notify the GW community that GW continues to experience issues with multiple applications that utilize Secure LDAP authentication processes for logging in. . 

GW Documentum Service Outage

Tuesday, September 3, 2019 - 7:42am

This is to notify the GW community that we are currently experiencing a service interruption of GW Documentum services. 

Scheduled Maintenance Affecting Wired and Wireless Internet in Research Place on VSTC

Saturday, August 17, 2019 - 6:00am to 6:00pm

GW Information Technology (GW IT) will be performing scheduled maintenance that will affect wired and wireless Internet connectivity in Research Place on VSTC on Saturday, August 17, 2019 from 6:00

Departmental Active Directory Groups Data Quality Problem

Wednesday, August 14, 2019 - 8:00am

Scheduled Maintenance to Pinnacle Call Accounting Services

Friday, August 9, 2019 - 3:00pm to Saturday, August 10, 2019 - 6:00pm

GW Information Technology (GW IT) will be performing vendor scheduled upgrades to Pinnacle Call Accounting Services beginning Friday, August 9, 2019 at 3:00 pm through Saturday, August 10, 2019 at

Scheduled Maintenance to Wired and Wireless Internet Connectivity at Mount Vernon Campus and VSTC

Wednesday, August 7, 2019 - 4:00am to 6:00am

GW Information Technology (GW IT) will be performing scheduled upgrades that will affect wired and wireless Internet connectivity on the Mount Vernon campus and VSTC on Wednesday, August 7, 2019 fr

GWPlay Service Degradation

Tuesday, August 6, 2019 - 9:45am

Scheduled Maintenance Affecting Wireless Internet Connectivity in Innovation Hall

Tuesday, August 6, 2019 - 5:00am to 8:00am

GW Information Technology (GWIT) will be performing scheduled upgrades that will affect wireless Internet connectivity in Innovation Hall, 2nd Floor on the VSTC campus on Tuesday, August

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