Alerts Archive

IT Support Center Holiday Hours

Wednesday, December 30, 2015 - 11:00pm to Saturday, January 2, 2016 - 7:59am

For the past several years the Division of Information Technology (IT) has provided 24/7/365 IT support services through the IT Support Center.

Scheduled Technology Services Outage

Tuesday, December 29, 2015 - 5:00am to 8:00am

The Division of Information Technology (IT) will be performing system updates on Tuesday, December 29, 2015 from 5:00am - 8:00am. 
 

Planned GW Network Upgrade

Sunday, December 27, 2015 - 9:00am to 11:59pm

The Division of Information Technology (IT) will be performing a network upgrade to the Mount Vernon Campus to increase the security capabilities of our network on Sunday, December 27, 2015 from 

IT Support Center Holiday Hours

Wednesday, December 23, 2015 - 11:00pm to Saturday, December 26, 2015 - 7:59am

For the past several years the Division of Information Technology (IT) has provided 24/7/365 IT support services through the IT Support Center.

Scheduled GWorld Service Upgrade

Tuesday, December 22, 2015 - 10:00am to 2:00pm

The Division of Information Technology (IT) will be performing system upgrades to the GWorld system on Tuesday, December 22, 2015 from 10:

Scheduled Remedy ITSM Update

Monday, December 21, 2015 - 9:00pm to 10:00pm

The Division of Information Technology (IT) will be performing updates to the Remedy ITSM system on Monday, December 21, 2015 from 9:00pm - 10:00pm. 

EAS (Enterprise Accounting System) Service Interruption | Resolved

Thursday, December 17, 2015 - 8:00am to 8:50am

 

Internet Service to Multiple FB Locations | Power Restored

Tuesday, December 15, 2015 - 10:00pm to Wednesday, December 16, 2015 - 2:10am

Update: Utility power impacting IT services has been restored.  Internet and Wireless service restored to JBKO, Munson and Fulbright.

2175K Street Internet & Voice Services Interruption | Resolved

Tuesday, December 15, 2015 - 9:00pm to Wednesday, December 16, 2015 - 12:15pm

We have confirmed restoration of internet service to 2175K.

Planned GW Network Upgrade

Friday, November 27, 2015 - 9:00am to Saturday, November 28, 2015 - 9:00pm

The Division of Information Technology (IT) will be performing a network upgrade to increase the security capabilities of our network on Friday, November 27, 2015 from 9:00 am-11:59 pm and on Satur

Email Messages encryption Service Degradation

Wednesday, November 18, 2015 - 8:00am

The Division of Information Technology (IT) is working to resolve a service degradation with GW's email encrption. 

File Sharing and Virtual Machines | Resolved!

Monday, November 16, 2015 - 12:00pm to 9:00pm

GW File shares and Lab and Classroom Virtual machines access have been restored to normal operations.

2030 M St. NW Internet and Phone Service Interruption | Resolved

Monday, November 16, 2015 - 8:00am to 11:00am

Update: Earlier reported service interruption has been resolved.  Last updated: Monday, 11/16/2015 @ 11:00am.

Planned GW Network Upgrade

Saturday, November 14, 2015 - 10:00pm to Sunday, November 15, 2015 - 1:00am

The Division of Information Technology (IT) will be performing network updates to improve network connectivity beginning Saturday, November 14, 2015 a

Scheduled SkillPort Maintenance

Saturday, November 14, 2015 - 9:00pm to 9:30pm

The Division of Information Technology (IT) has been notified that SkillPort will be performing scheduled maintenance on Saturday, November 14, 2015 from 9:00pm – 9:30pm.