Alerts Archive

Past maintenance and IT issues



Scheduled Upgrades to the ClearPass Wireless Authentication Servers

Thursday, October 31, 2019 - 9:00pm to Friday, November 1, 2019 - 5:00am

This is to inform the GW community that GW Information Technology (GW IT) will be performing scheduled upgrades to the ClearPass wireless authentication servers from Thursday, October 31, 2019

Scheduled Maintenance to Colonial Connect Phone Service

Wednesday, October 30, 2019 - 10:00pm to Thursday, October 31, 2019 - 3:00am

This is to inform the GW Community that GW Information Technology (GW IT) will be performing scheduled maintenance to Colonial Connect Phone Service from Wednesday, October 30, 2019 at 10:00 pm thr

WebEx Service Degradation

Monday, October 28, 2019 - 1:29pm

This is to notify the GW community that WebEx is reporting a global problem with WebEx Teams and video platforms..

Scheduled Maintenance to Internet Connectivity in Potomac House

Saturday, October 26, 2019 - 2:00am to 8:00am

This is to inform the GW Community that GW Information Technology (GW IT) will be performing scheduled upgrades that will affect wireless Internet connectivity in Potomac House, 3rd

Kronos Service Outage

Friday, October 25, 2019 - 5:15pm

This is to notify the GW community all Kronos services are unavailable to users. This includes the Kronos application and Teletime.

Chrome Browser Service Degradation

Friday, October 25, 2019 - 9:26am
This is to notify the GW community that GW IT Support Center has received multiple reports of the chrome browser crashing on Windows-based machines when launched.
 

Scheduled Maintenance to Colonial Connect Phone Service

Thursday, October 24, 2019 - 10:00pm to Friday, October 25, 2019 - 3:00am

This is to inform the GW Community that GW Information Technology (GW IT) will be performing scheduled maintenance to Colonial Connect Phone Services beginning on Thursday, October 24, 2019 at 10:0

Microsoft 2SA (Two-Step Authentication) Service Interruption

Friday, October 18, 2019 - 10:49am
This is to notify the GW community that GW IT Support Center has received multiple reports of 2SA (two-step authentication) authentication failures.

Scheduled Maintenance to Colonial Connect Phone Service

Thursday, October 17, 2019 - 10:00pm to Friday, October 18, 2019 - 3:00am

GW Information Technology (GW IT) will be performing scheduled maintenance to Colonial Connect Phone Service beginning Thursday, October 17, 2019 at 10:00 pm through Friday, October 18, 2019 at 3:0

Resolved - Identity Maintenance Update - Accounts Lockout

Thursday, October 17, 2019 - 9:45pm
This is to notify GW IT staff and Local Support Partners that the issue identified earlier this evening with accounts lockout has been resolved. 
 

Identity Maintenance Update - Accounts Lockout

Thursday, October 17, 2019 - 6:00pm
 
This is to notify the GW community that an issue has been identified during the ongoing maintenance of Identity services that is impacting user accounts.

Identity Services Unavailable: Scheduled Maintenance for NetID Account Claim and Password Reset

Wednesday, October 16, 2019 - 8:00pm to Sunday, October 20, 2019 - 10:00pm

Scheduled Maintenance to the Tableau Server

Friday, October 4, 2019 - 5:00pm to 10:00pm

GW Information Technology (GW IT) will be performing scheduled maintenance to the Tableau Server on Friday, October 4, 2019 from 5:00 pm - 10:00 pm.

Scheduled Upgrades to Wireless Internet Connectivity in Potomac House

Saturday, September 28, 2019 - 2:00am to 8:00am

GW Information Technology (GW IT) will be performing scheduled upgrades to wireless Internet connectivity in Potomac House, 7th through 10th floors, on Saturday, Sep

Pages