Alerts Archive

Past maintenance and IT issues



Scheduled Maintenance in Aston Hall

Friday, February 7, 2020 - 5:00am to 8:00am

UPDATE - Network and Internet Interruption at Aston Hall and 2175K St.

Thursday, February 6, 2020 - 1:20pm

This is to notify the GW IT community that in addition to Aston Hall, Milken Institute School of Public Health 2175K location is also impacted by this outage.

Network Service Interruption in Aston Hall

Thursday, February 6, 2020 - 9:36am
This is to notify GW IT staff and our Local Support Partners that Aston Hall is experiencing a network service interruption. GW IT engineers are investigating with the vendor.

DegreeMAP Service Interruption

Wednesday, February 5, 2020 - 10:36am
 
This is to notify the GW community that the DegreeMAP service is currently unavailable.

Scheduled Maintenance to Solarwinds Network Monitoring Tool

Thursday, January 30, 2020 - 10:00am to 2:00pm

GW Information Technology (GW IT) will be performing scheduled upgrades that will affect access to Solarwinds Network Monitoring tool beginning Thursday, January 30, 2020 from 10:00 am – 2:00

Scheduled Upgrade to Colonial Connect e911 Anywhere Service

Wednesday, January 29, 2020 - 10:00pm to Thursday, January 30, 2020 - 2:00am
GW Information Technology (GW IT) will be performing scheduled upgrades to the Colonial Connect e911 Anywhere service beginning Wednesday, January 29, 2020 at 10:00 pm through Thursday, January 3

RESOLVED - Wireless Service Degradation

Wednesday, January 22, 2020 - 3:30pm

This is to notify the GW community that GW IT staff have confirmed the wireless service degradation on the Foggy Bottom campus has been resolved.
 

Wireless Service Degradation

Wednesday, January 22, 2020 - 12:30pm

This is to notify the GW community that GW IT is investigating reports of wireless connectivity degradation on the Foggy Bottom campus.

RESOLVED - WebEx Call Me Feature Degradation

Wednesday, January 15, 2020 - 2:45pm


This is to notify the GW community that all audio features within WebEx have been restored. 

WebEx Call Me Feature Degradation

Wednesday, January 15, 2020 - 10:45am

This is to notify the GW community that GW IT staff are aware of and investigating a degradation of the WebEx Call Me feature within the WebEx application. 

Scheduled Maintenance to Colonial Connect Phone Service

Thursday, January 9, 2020 - 8:00pm to Friday, January 10, 2020 - 3:00am

GW Information Technology (GW IT) will be performing scheduled maintenance to Colonial Connect Phone Services beginning on Thursday, January 9, 2020 at 8:00 pm through Friday, January 10, 2020 at 3

UPDATE - Wireless Internet Degradation in Gelman Library

Wednesday, January 8, 2020 - 4:45pm

This is to notify the GW community that GW IT continues to investigate reports of wireless Internet degradation on Floors 2 through 7 in Gelman Library.

Wireless Internet Degradation - Gelman 7th Floor

Wednesday, January 8, 2020 - 9:45am

This is to notify the GW community that GW IT is investigating reports of wireless Internet degradation on the 7th floor of the Gelman building.

Resolved - GW Phone Service Degradation

Monday, December 16, 2019 - 6:00pm

This is to notify the GW community that the phone service degradation issue has been resolved, and all phone services are back up and running.

GW Phone Service Degradation

Monday, December 16, 2019 - 2:58pm

This is to notify the GW community that GW IT specialists are working to resolve inbound and outbound call connectivity issues with voice services across all GW campuses.

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