Alerts Archive



Service Interruption Resolved - EAS (Enterprise Accounting System)

Tuesday, August 19, 2014 - 9:30am to 11:50am

The Division of IT is aware of and investigating reports of users inability to access EAS (Enterprise Accounting System) production service.  We are working to resolve as soon as possible.

Scheduled Phone Outage (See List of Buildings Impacted)

Tuesday, August 19, 2014 - 5:00am to 7:00am

Some phones (in certain buildings) might be unavailable intermittedly due to scheduled maintenance. We apologize for any inconvenience caused by this outage and appreciate your patience.

Scheduled iBuy Goods & Services Maintenance

Friday, August 15, 2014 - 6:00pm to 7:00pm

Users may experience service degradations and/or interruptions when attempting to log in to iBuy Goods & Services during the maintenance period. We apologize for any inconvenience caused by this outage and appreciate your patience.

Service Degradation - Unified Communications Pilot Phones - Cisco VoIP

Friday, August 15, 2014 - 2:30pm to 4:30pm

The Division of IT is aware of and investigating reports of UC (Unified Communications) pilot users inability to place calls to other non-UC Cisco VoIP phones.

Service Degradation - Managing GW Drupal Sites

Friday, August 15, 2014 - 10:30am

The Division of IT is aware of and investigating reports of some users inability to login and manage their drupal websites.  We are working to resolve as soon as possible.

Service Degradation - Stipends Management Application Approvals (BPM Worklist)

Thursday, August 14, 2014 - 11:00am

The Division of IT is aware and investigating slow processing times with the Stipends Management Application Approvals (BPM Worklist).

Scheduled GWorld Outage

Thursday, July 31, 2014 - 12:00am to 3:00am

The GWeb Information System and new NetID account creation will be unavailable due to scheduled maintenance. We apologize for any inconvenience caused by this outage and appreciate your patience.

Service Degradation - Wireless Network on Foggy Bottom Campus and Virginia Campus

Wednesday, July 30, 2014 - 2:46pm to 6:00pm

The Division of IT has received reports of a service degradation affecting access to GW wireless network services on both the Virginia Campus and Foggy Bottom Campus.

Unscheduled Outage - DivIT IT Support Center Phone Line 202-994-4948

Wednesday, July 30, 2014 - 7:30am to 10:00am

The Division of IT currently investigating service degradation with IT Support Center's main line 202-994-4948, and wo

Unscheduled Outage - Summer Housing Conference Programming

Friday, July 25, 2014 - 3:15pm

The Division of IT has received reports of a service interruption for Summer Housing Conference Programming.

Unscheduled Outage - GW_Events Wireless Connectivity

Thursday, July 24, 2014 - 2:00pm

The Division of IT has received reports of GW_Events Wireless Intermittent connectivity. We are currently investigating, and working to resolve this issue as soon as possible.

Service Degradation - 1776 G Street Data and Voice Services

Tuesday, July 22, 2014 - 8:30pm to Friday, July 25, 2014 - 5:00pm

The Division of IT has restored data and voice services at 1776 G Street at reduced capacity.

Unscheduled Outage - 1776 G Street Data and Voice Services

Tuesday, July 22, 2014 - 5:00pm to 8:30pm

The Division of IT has received reports of a network service outage at 1776 G Street. We are currently investigating, and working to resolve this issue as soon as possible.

Unscheduled Outage - Aston Hall Wired & Wireless Connectivity

Tuesday, July 22, 2014 - 9:54am to 2:00pm

The Division of IT has received reports of Aston Hall Wi

Unscheduled Outage - Aston Hall Wireless Connectivity

Tuesday, July 22, 2014 - 9:54am to Thursday, July 24, 2014 - 12:00pm

The Division of IT has received reports of Aston Hall  Wireless Connectivity issues. We are currently investigating, and working to resolve this issue as soon as possible.