Alerts Archive



Cisco Prime Service Degradation and Work-Around

Thursday, May 24, 2018 - 5:00am

Scheduled Maintenance Affecting Wireless Internet Connectivity in Amsterdam Hall

Thursday, May 24, 2018 - 5:00am to 9:00am

The Division of Information Technology (IT) will be performing scheduled upgrades that will affect wireless internet connectivity in Amsterdam Hall.

Scheduled Maintenance to Colonial Connect Service

Wednesday, May 23, 2018 - 10:00pm to Thursday, May 24, 2018 - 3:00am

This is to notify all Division of IT staff and our Local Support Partners that Division of IT specialists will be performing scheduled maintenance on the Colonial Connect service on Wednesday, May

Tech Update: Incoming calls to GW from some cell phone carriers encounter static

Monday, May 7, 2018 - 11:38am to 9:00pm

We are receiving reports of re-emergence of static on some cell phone carrier lines when calling GWU phone numbers.

Tech Update: Resolved - Incoming Call Quality Degradation

Friday, May 4, 2018 - 4:30pm to Saturday, May 5, 2018 - 1:00am

NetID Account Claim and Password Reset Unavailable | Completed

Wednesday, April 18, 2018 - 1:45pm to 5:00pm

The Division of IT has completed the emergency scheduled maintenance. We apologize for any inconvenience and appreciate your patience.

 

Scheduled Maintenance to Colonial Connect Service

Thursday, April 12, 2018 - 10:00pm to Friday, April 13, 2018 - 2:00am

The Division of Information Technology (IT) performing scheduled maintenance on the Colonial Connect service from Thursday, April 12 2018 10:00pm through Friday, April 13 2018 at 2:00am.

Network Service Degradation - 2033 K Street Offices | Resolved

Monday, April 9, 2018 - 11:00am to Tuesday, April 10, 2018 - 7:37pm

The Division of IT has resolved the network service degradation at 2033 K Street NW. We appologize for any inconvenience and appreciate your patience.

 

Resolved - MyGW Portal Degradation

Tuesday, April 3, 2018 - 8:30am to 9:00am

The earlier service degradation relating to accessing the MyGW Portal hosted at http://my.gwu.edu has been resolved.

Scheduled Maintenance to Colonial Connect Voice Mail Service

Thursday, March 29, 2018 - 7:00pm to Friday, March 30, 2018 - 3:00am

The Division of Information Technology (IT) will be performing scheduled maintenance on the Colonial Connect voice mail service on Thursday, March 29

Two-step Authentication for Microsoft OneDrive and Teams

Thursday, March 29, 2018 - 8:00am

Beginning Thursday, March 29, 2018, the GW community will begin using two-step authentication to sign into 

Scheduled Upgrade to Network Authentication Servers

Wednesday, March 28, 2018 - 8:00pm to Thursday, March 29, 2018 - 8:00am

Voice Service Degradation with GW Telephone Numbers

Tuesday, March 20, 2018 - 8:30am to 12:00pm

The Division of Information Technology (IT) has identified a problem with some GW telephone numbers being unreachable fr

Resolved - Voice Service Degradation with GW Telephone Numbers

Tuesday, March 20, 2018 - 8:30am to 12:30pm

The voice service issue reported earlier today has been resolved.