Alerts Archive

Past maintenance and IT issues



Scheduled Maintenance to the Border Router

Saturday, June 27, 2020 - 10:00pm to Sunday, June 28, 2020 - 12:00am

GW Information Technology (GW IT) will be performing scheduled upgrades to the border router that will affect Internet connectivity to and from GW networks beginning Saturday, June 27, 2020 at 10:0

Scheduled Upgrades to Wireless Equipment at Foggy Bottom Campus

Monday, June 22, 2020 - 4:00am to 11:00am

GW Information Technology GW (IT) will be performing upgrades to wireless equipment on the Foggy Bottom campus on Monday, June 22, 2020 from 4:00 am - 11:00 am.

Expedited Maintenance at VSTC Enterprise Hall Hub Site and Data Center

Wednesday, June 17, 2020 - 10:00pm to Thursday, June 18, 2020 - 6:00am

This is to notify the GW community that internal GW Facilities, Planning, Construction & Management will be conducting expedited electrical maintenance at VSTC Enterprise Hall to include the Hu

Colonial Connect eFax service Interruption

Wednesday, June 17, 2020 - 8:54am

This is to notify the GW community that the Colonial Connect eFax service is experiencing a service interruption.

Degradation in Access to Knowledge Articles and Request Forms

Tuesday, June 16, 2020 - 6:27pm
GW Information Technology (GW IT) is aware of a degradation in access to knowledge articles and request forms.
 

Scheduled Maintenance to the Border Router

Saturday, June 13, 2020 - 10:00pm to Sunday, June 14, 2020 - 12:00am
GW Information Technology (GW IT) will be performing scheduled upgrades to the border router that will affect Internet connectivity to and from GW networks beginning Saturday, June 13, 2020 at 10

Expedited Maintenance Affecting Network Services at Corcoran School of Art at 500 17th Street NW

Repeats every day until Fri Jun 12 2020.
Thursday, June 11, 2020 - 12:00am to 6:00am
Friday, June 12, 2020 - 12:00am to 6:00am

GW Information Technology (GW IT) circuit provider partners will be performing expedited maintenance that will affect wired and wireless network services within the Corcoran School of Art at 500 17

Expedited Maintenance Affecting Network Services at Corcoran School of Art at 500 17th Street NW

Thursday, June 11, 2020 - 12:00am to 6:00am
Friday, June 12, 2020 - 12:00am to 6:00am

GW Information Technology (GW IT) circuit provider partners will be performing expedited maintenance that will affect wired and wireless network services within the Corcoran School of Art at 500 17

Network and Internet Interruption at Foggy Bottom Locations

Monday, June 8, 2020 - 9:34am

This is to notify the GW community that GW IT specialists are aware of and investigating reports of network and Internet service interruption at 1918F Street (Office of the President) and Duques Ha

Resolved - Cayuse Proposal Management Service Interruption

Friday, June 5, 2020 - 4:07pm
This is to notify the GW community that the Cayuse Proposal Management service accessed via 

Cayuse Proposal Management Service Interruption

Friday, June 5, 2020 - 1:17pm
This is to notify the GW community that the IT Support Center received multiple reports of service interruption to the Cayuse Proposal Management accessed via 

RESOLVED - DaaS (Desktop as a Service) VMWare Horizon Service

Wednesday, June 3, 2020 - 8:20am

This is to inform the GW community that the service interruption with DaaS VMWare Horizon has been resolved.

Scheduled Maintenance to Time Reporting System (Kronos)

Wednesday, June 3, 2020 - 6:00am to Friday, June 5, 2020 - 5:00pm

GW Information Technology (GW IT) will be performing scheduled upgrades to the Time Reporting System (Kronos) from Wednesday, June 3 at 6:00 am to Friday, June 5 at 12:00 pm.

Update - Daas (Desktop as a Service) VMWare Horizon Service Degradation

Tuesday, June 2, 2020 - 11:21am

This is to inform the GW community that GW IT specialists continue to work with the vendor on the service degradation impacting applications and services that are being served off GW's DaaS env

EAS access via VMWare Horizon Service Interruption

Tuesday, June 2, 2020 - 8:54am

This is to notify the GW community that the GW IT Support Center has received multiple reports of customers experiencing long delays or failures when attempting to launch the EAS(Enterprise Ac

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