Alerts Archive

Past maintenance and IT issues



RESOLVED - Webex Call Me Feature Degradation

Wednesday, January 15, 2020 - 2:45pm


This is to notify the GW community that all audio features within Webex have been restored. 

Webex Call Me Feature Degradation

Wednesday, January 15, 2020 - 10:45am

This is to notify the GW community that GW IT staff are aware of and investigating a degradation of the Webex Call Me feature within the Webex application. 

Scheduled Maintenance to Colonial Connect Phone Service

Thursday, January 9, 2020 - 8:00pm to Friday, January 10, 2020 - 3:00am

GW Information Technology (GW IT) will be performing scheduled maintenance to Colonial Connect Phone Services beginning on Thursday, January 9, 2020 at 8:00 pm through Friday, January 10, 2020 at 3

UPDATE - Wireless Internet Degradation in Gelman Library

Wednesday, January 8, 2020 - 4:45pm

This is to notify the GW community that GW IT continues to investigate reports of wireless Internet degradation on Floors 2 through 7 in Gelman Library.

Wireless Internet Degradation - Gelman 7th Floor

Wednesday, January 8, 2020 - 9:45am

This is to notify the GW community that GW IT is investigating reports of wireless Internet degradation on the 7th floor of the Gelman building.

Resolved - GW Phone Service Degradation

Monday, December 16, 2019 - 6:00pm

This is to notify the GW community that the phone service degradation issue has been resolved, and all phone services are back up and running.

GW Phone Service Degradation

Monday, December 16, 2019 - 2:58pm

This is to notify the GW community that GW IT specialists are working to resolve inbound and outbound call connectivity issues with voice services across all GW campuses.

Scheduled Maintenance to the Uninterruptible Power Supply (UPS) Unit in Innovation Hall at Virginia Science & Technology Campus (VSTC)

Wednesday, December 11, 2019 - 3:00pm to 3:15pm

GW Information Technology (GWIT) will be performing scheduled maintenance to the Uninterruptible Power Supply (UPS) Unit in Innovation Hall at VSTC on Wednesday, December 11, 2019 from 3:00 pm &nda

Webex Call Feature Degradation

Tuesday, December 10, 2019 - 4:15pm

This is to notify the GW community that GW IT technical specialists and supporting vendors are working to resolve a feature degradation in Webex

Scheduled Maintenance in Marvin Center 3rd & 4th Floors

Sunday, December 8, 2019 - 2:00am to 7:00am

GW Information Technology (GW IT) will be performing scheduled maintenance that will affect wireless Internet connectivity in the Marvin Center 3rd and 4th floors on Sunday, December 8, 2019 from 2

Scheduled Maintenance in Potomac House Lower Level – 3rd Floor

Saturday, December 7, 2019 - 2:00am to 8:00am

GW Information Technology (GW IT) will be performing scheduled upgrades that will affect wireless Internet connectivity in Potomac House Lower Level – 3rd Floor on Saturday, December 7, 2019

Scheduled Maintenance to Symantec Endpoint Protection

Tuesday, December 3, 2019 - 9:30am to 4:00pm

GW Information Technology (GW IT) will be performing scheduled maintenance to Symantec Endpoint Protection (SEP) version 14.2 RU2 on Tuesday, December 3, 2019 from 9:30 am to 4:00 pm.

Scheduled Upgrades to GWorld System

Wednesday, November 27, 2019 - 7:00am to 10:00am
The GWorld Office and GW Information Technology (GW IT) will be performing upgrades to the GWorld System on Wednesday, November 27, 2019 between 7:00 AM and 10:00 AM.
 

Scheduled Upgrades Affecting Internet Connectivity on Foggy Bottom and VSTC Campus

Tuesday, November 26, 2019 - 10:00pm to Wednesday, November 27, 2019 - 1:00am
GW Information Technology (GWIT) will be performing scheduled upgrades that will affect Internet connectivity on both the Foggy Bottom and VTSC campus beginning Tuesday, November 26, 2019 at 10:0

RESOLVED: Off-Campus VPN Service

Tuesday, November 26, 2019 - 1:57pm

This is to notify the GW community that VPN is restored for off-campus customers.  GW IT is working to confirm the root cause.
 

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