Two-Factor Authentication with Duo Security

duo security

The Division of Information Technology (IT) is implementing a new secure login process to access your Virtual Private Network (VPN) profile, called two-factor authentication. The Division of IT uses Duo Security to ask individuals for a second confirmation of their identity at login, using a physical device in their possession. The device may be a smartphone or tablet using an app, a text message to a phone, or an automated voice call to landline or cell phones. This method replaces the previous login method using the RSA passcode and RSA SecurID. 

How do I enroll? 

Individuals will need to perform a one-time self-enrollment of their GW NetID and activate their personal devices to use Duo Security. You will receive an email from Duo Security (no-reply@duosecurity.com) with a link to begin the enrollment process.

Duo Security Self-Enrollment Guide

How do I login to my VPN profile with Duo Security?

Individuals will now use Duo Security to access their VPN profile along with their GW NetID and password. Review the step-by-step guide below on how to connect to your VPN profile using Duo Security, including troubleshooting tips. 

VPN Log In Instructions

Why is the Division of IT making this change?

The Division of IT is introducing Duo Security two-factor authentication in order to increase security and implement a more cost effective structure for secure VPN access.

Questions? 

If you have questions regarding two-factor authentication or Duo Security, please contact the IT Support Center at 202-994-GWIT (4948) or ithelp@gwu.edu. Walk-up support is also available through Tech Commons, located in the lower level of Gelman Library.