Tech Commons

Located in the Lower Level of Gelman Library, Tech Commons houses walk-up support services for GW students, staff and faculty. Tech Commons is a centralized, convenient location to receive in-person assistance from knowledgeable staff with technology needs.

Walk-up Support

  • Windows and Apple operating system support
  • Dell warranty hardware support (including Alienware)
  • Apple warranty hardware support (including iPad, Apple TV and Beats by Dre)
  • Wireless configuration
  • Mobile device setup and troubleshooting
  • Email support (GWMail and alternate mail clients)
  • Symantec anti-virus installation
  • Malware removal/cleaning
  • Computer check-ups and maintenance
  • Application support
  • NetID, GWid and Blackboard account support
  • GWeb information System support

Residence Hall Technology Support  

  • Wireless Internet connection
  • Wired Internet connection for streaming devices, gaming consoles, etc.
  • Cable television (provided in conjunction with RCN)
  • Hard-line telephone


Visit Tech Commons

Academic Year Support Hours

Monday - Thursday, 9 a.m. - 10 p.m.
Friday, 9 a.m. - 7 p.m.
Sunday, 2 - 8 p.m.

Summer Support Hours (May 18th - August 28th)

Monday - Friday, 9 a.m. - 7 p.m.

Tech Commons Location

Gelman Library, Lower Level
2130 H St NW, Suite B03
Washington, DC 20052

Map Depicting Location of Gelman Library